ABL Posted February 25, 2022 ID:1504432 Share Posted February 25, 2022 when trying to deploy to computers on local network via endpoint "discovery and deployment tool vs 1.1.0.380, get failures: ErrorMessage:System.IO.IOException: The trust relationship between this workstation and the primary domain failed. In text for failure, getting System.Exception: Unable to establish remote SSH connection ---> SBSimpleSftp.EElSimpleSFTPClientError: Connection error 10060 What do I need to do to get this to deploy (have about 100 computers, some connecting over VPN, most local to office) thanks! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 25, 2022 Root Admin ID:1504459 Share Posted February 25, 2022 Hello @ABL This is a Windows security issue that you need to resolve for any that have the issue. Please see the following link. (please ignore any Ads and do not download any software) https://www.partitionwizard.com/partitionmanager/trust-relationship-failed.html Link to post Share on other sites More sharing options...
ABL Posted February 25, 2022 Author ID:1504470 Share Posted February 25, 2022 (edited) The computers are on the domain and do not have any issues logging into domain. I can install malwarebytes directly to any computer, and see it in the malwarebytes admin web page. I would rather use the deployment tool as there are over 100 computers. I get the "ErrorMessage:System.IO.IOException: The trust relationship between this workstation and the primary domain failed." when trying any computer on my domain. If there really was a bad trust relationship, the users computers would not be able to login. Any other ideas? No one has received this error before when using the deployment tool? Thanks, Warren Edited February 25, 2022 by AdvancedSetup Corrected font issue Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 25, 2022 Root Admin ID:1504478 Share Posted February 25, 2022 What if you run it from another computer? If still having an issue then probably best to connect directly with Support https://service.malwarebytes.com/hc/p/contact_support Thank you Link to post Share on other sites More sharing options...
ABL Posted February 25, 2022 Author ID:1504487 Share Posted February 25, 2022 I have tried it from the domain controller and from my desktop. I will contact the service link. thanks! Link to post Share on other sites More sharing options...
AndrewPP Posted February 28, 2022 ID:1504715 Share Posted February 28, 2022 Whilst your service ticket starts, a few additional tips. If the Deployment Tool fails one authentication technique, it progressively tries others. SSH is a final technique, often used with Macs. Look back from start of log, for the first technique attempted, it is more likely to indicate cause of problem. The tool uses two main techniques: * WMI and/or * File copy and remote Service-Controller SC Pre-requisites are: File and Print Sharing Enabled, network reachability for MSRPC (135), SMB (445), optionally NETBIOS etc. Try mounting Folder \\endpoint\Administrator$ -- this indicates credentials are working Or something like this older style command NET USE Y: \\endpoint\Administrator /USER:domain\user * NET USE Y: /DELETE Generally, if you can mount the drive it is going to work. Alternatively consider using ActiveDirectory/GPO to deploy the MSI, with a RunOnce style task. (It doesn't hurt to rerun, MSI installer will detect we are already installed) Link to post Share on other sites More sharing options...
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