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Have Malwarebytes Premium installed?


Mr_Ree
Go to solution Solved by gatortail,

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I am not trying to criticize you. Was trying to get to the bottom of what browser So I can assist.

12 hours ago, Porthos said:

We can try.

Have you tried a system restore to a time before you ran the tool?

Also, Malwarebytes Premium are 2 different programs.The first is installed on the computer and the latter is installed in your browser. Just wanted to clear that up.

First step. Have you tried a system restore to a time before you ran the tool?

If you have an issue with the assistance, You can create a ticket with the help desk and work with them.

Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request.

Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number.

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  • Staff

Apologies, we hope to release a fix for this issue on Wednesday or Thursday.

This permission is to alleviate a specific situation where a suspected malicious website could cause a duplicate block message from both Browser Guard and Malwarebytes Premium, if both are running.  Problem is due browser extensions being sandboxed neither product can see the other without this permission.  The permission is limited to these two specific products and all it allows is the prevention of the duplicate block messages.

Please see https://support.malwarebytes.com/hc/en-us/articles/1500008507402-Manage-website-warnings-in-Malwarebytes-Browser-Guard for more information. 

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