Website blocked due to riskware fumacrom (dot) com

[reetagon]

I've got rid of a virus thanks to Malwarebytes. However, I keep having a notification popping up and unknown 4 pages everytime i start my pc. Here is a screenshot. How do I get rid of it? It's pretty annoying!

ps. my english is not good. if i misunderstand something you can always ask me to rewrite. Thank you!

 

[Maurice Naggar]

Hello.      

My name is Maurice.  I will guide you.  What the block notices mean is that Malwarebytes web protection is keeping your system safe from potential harm. There is "some thing" that is possibly tied with the EDGE web browser. The pc is being kept safe.  This all may not be a actual "virus".  We will look deeply about the Edge browser.  We do need a diagnostic report from this machine.

I will guide you along on looking for potential malware. Lets keep these principles as we go along.

• Removing malware can be unpredictable
• ...things can go very wrong!
• Backup
• any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a USB-storage drive or flash/thumb drive
• Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Only run the tools I guide you to.
• Do not run online games while case is on-going. Do not do any free-wheeling web-surfing.
• The removal of malware isn't instantaneous, please be patient.
• Please stick with me until I give you the "all clear".

Your topic will be closed if you haven't replied within 4 days!
If I have not replied to your last post after 36 hours, please then send me a P M.

 

The first thing I need is to get a set of reports & logs from the Malwarebytes for Windows application.

 

That is the first step.  I will then review and use that to guide us along.

Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones.  Use OPTION ONE or TWO of this article

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

 [   2    ]

I would like a report set for review.   This is a report only.

Please download MALWAREBYRES MBST Support Tool

Once you start it click Advanced >>> then   Gather Logs

 Have patience till the run has finished.

Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop.

 

• Please attach  mbst-grab-results.zip    to your reply , like displayed here.

To send  ( upload)   attachments please click the "ADD Files"  link . Then browse to where your file is located and select it and click the Open button.

 

 

The set of data from the report will provide much needed information.

Please always attach reports as we go along.

Cheers.

Edited January 29, 2022 by Maurice Naggar

[reetagon]

Understood! it may take me a while to back up. but i will proceed your suggestion as quickly as possible But I have a doubt about that line. "Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones."
Does that mean you have access and be able to see the DETAIL of every files on my computer? If yes, I have some files that are private Should I temporarily remove it while you are working?

Thank you so much!

[reetagon]

26 minutes ago, reetagon said:

Understood! it may take me a while to back up. but i will proceed your suggestion as quickly as possible But I have a doubt about that line. "Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones."
Does that mean you have access and be able to see the DETAIL of every files on my computer? If yes, I have some files that are private Should I temporarily remove it while you are working?

Thank you so much!

and another question Shouldn't I turn off my computer until you give me the "all clear"?

[Maurice Naggar]

54 minutes ago, reetagon said:

Understood! it may take me a while to back up. but i will proceed your suggestion as quickly as possible But I have a doubt about that line. "Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones."
Does that mean you have access and be able to see the DETAIL of every files on my computer? If yes, I have some files that are private Should I temporarily remove it while you are working?

NO it does not mean anything about anyone else seeing your files. This is for the tools we will be running to check your system for potential malware.  So no, "we" do not see your contents.

and NO, their is not a need to turn off the computer ....unless you want to choose to do a shutdown when you are done for the day.

So, please get the report that I listed. and then later, when you have a few minutes ...do this too. This is to help out a bit with EDGE browser.
Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) 
then > Settings > Privacy & services.

Under Clear browsing data, select Choose what to clear.

Select Browsing history check box
+ select Download history
+ Select the Cached images and files check box
and then click on Clear Data.
- - - -
เปิด Microsoft Edge เลือก เมนู (ไอคอน 3 จุดที่มุมบนขวาของเบราว์เซอร์)
จากนั้น > การตั้งค่า > ความเป็นส่วนตัวและบริการ

ภายใต้ ล้างข้อมูลการท่องเว็บ เลือก เลือกสิ่งที่จะล้าง

เลือกกล่องกาเครื่องหมายรูปภาพและไฟล์ที่แคช
+ เลือกประวัติการท่องเว็บ
+ เลือกประวัติการดาวน์โหลด
จากนั้นเลือกล้าง 
Peid Microsoft Edge leụ̄xk menū (xịkhxn 3 cud thī̀ mum bn k̄hwā k̄hxng berāw̒sexr̒)
cāk nận > kār tậng kh̀ā > khwām pĕn s̄̀wntạw læa brikār

[reetagon]

Thank you for your reply and kind support! Here are my report!

mbst-grab-results.zip

[Maurice Naggar]

Thank you for the report.  This here is just one step. This will not take a lot of time. 

Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time,

First download & save it

https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner

 

Then be sure to close all web browsers.

Then go to where the EXE file is saved. Start Adwcleaner.  Then do a scan with Adwcleaner

https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean

Attach the clean log.

[reetagon]

Got it. here's the files as attachment. 

AdwCleaner[C00].txt AdwCleaner[S00].txt

[Maurice Naggar]

Hello. Thank you for the reports. Adwcleaner found & rmoved some settings on some "hola". Next, I would like you to make some adjustments.
Start Malwarebytes. Click Settings ( gear ) icon. Next, lets make real sure that Malwarebytes does NOT register with Windows Security Center

Click the Security Tab. Scroll down to

"Windows Security Center"

Click the selection to the left  for the line "Always register Malwarebytes in the Windows Security Center".
{ We want that to be set as Off   .... be sure that line's  radio-button selection is all the way to the Left.  thanks. }

This will not affect any real-time protection of the Malwarebytes for Windows    😃.
>

Do a new scan with Malwarebytes for Windows.

Do a Check for Update using the Malwarebytes Settings >> General tab.

See this Support Guide https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows

When it shows a new version available, Accept it and let it proceed forward.  Be sure it succeeds.

If prompted to do a Restart, just please follow all directions.

Let me know how that goes.    Next, the Malwarebytes scan.

Then click the Security tab.  Scroll down and lets be sure the line in SCAN OPTIONs for

"Scan for rootkits" is ON 👈   Click it to get it ON if it does not show a blue-color .

 

Next, click the small x on the Settings line to go to the main Malwarebytes Window.   Next click the blue button marked Scan.

 

When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. That too is very critical.

>>>>>>      👉      You can actually click the topmost left  check-box  on the very top line to get ALL lines  ticked   ( all selected).         <<<<     💢

 

Please double verify you have that TOP  check-box tick marked.   and that then, all lines have a tick-mark

 

Then click on Quarantine  button.

 

Then, locate the Scan run report;  export out a copy;  & then attach in with your  reply.
See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4

😉

[reetagon]

Completed 😀

report.txt

[Maurice Naggar]

Excellent report from Malwarebytes for Windows.   

I would suggest that you do this next scan. This is a known respected tool. It will scan for viruses as well as for potentially unwanted applications.   ( P U A  or  P U P ).

I would suggest a free scan with the ESET Online Scanner.  This will be another check for viruses, other malware, adwares, & potentially unwanted applications.

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

 

It will start a download of "esetonlinescanner.exe"

• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started.

 

• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes
• When prompted for scan type, Click on Full scan

Look at & tick ( select ) the radio selection "Enable ESET to detect and quarantine potentially unwanted applications" and click on Start scan button.

• Have patience. The entire process may take an hour or more. There is an initial update download.

There is a progress window display. You may step away from machine &. Let it be.

You should ignore all prompts to get the ESET antivirus software program. ( e.g. their standard program). You do not need to buy or get or install anything else.

• When the scan is completed, if something was found, it will show a screen with the number of detected items. If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log.

If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files” ( in blue, at bottom).

Press Continue when all done.

You should decline the offer for “periodic scanning”.   ( if offered)

Please make sure you attach the log report.   

[reetagon]

All done. Many thanks for your time.

eset.report.txt

[Maurice Naggar]

Thank you for the Eset online scanner report. Tell me, How is the situation now regarding web block notice windows about "fumacron" ?

[reetagon]

Thank you for your caring.
But it seems like nothing has been deleted. when i restart my pc they have still pop-up from Microsoft Edge and notice as previous.

[Maurice Naggar]

Next, a custom script to do  some checks & some  cleanups. 

We will use FRSTENGLISH.exe  on the Downloads folder to run a custom script.    The system will be rebooted after the script has run.

This custom script is for  Reetagon  only / for this machine only.

This custom script has some specific things, plus some general aspect to help the system overall.  Hoping it will not exceed 60 minutes in execute time.

NOTE-1:  This script will  run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. .  It will run the Windows DISM tool to check the system.  It will rebuild the Winsock.  

NOTE-2: As part of this fix it will also clear the cache on Edge & Chrome browsers. It will attempt to remove a few "no name" "not present" extensions listed on Edge browser.

• Please be sure to Close any open work files, documents,  any apps you started yourself  before starting this.

 

• If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached,  please disconnect any of those.
• Please save the (attached file named) FIXLIST.txt   to the   user Downloads  folder

Fixlist.txt               <<< - - - - -

Then, Start the Windows Explorer and then, go  to the Downloads   folder.

RIGHT click on FRSTENGLISH.exe    and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run.
  to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
IF Windows prompts you about running this, select YES to allow it to proceed.

• IF you get a block message from Windows about this tool......

               click line More info information on that screen
               and click button Run anyway on next screen.

• on the FRST window:

Click the Fix button just once, and wait.

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
If you receive a message that a reboot is required, please make sure you allow it to restart normally.
The tool will complete its run after restart.
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.  This here is not necessarily a one-shot-cure-all.  There may be more to do later.  Stick with me.

[reetagon]

Done, didn't take very long to wait for a green progress. And it's requesting me to restart the pc as you said. (like displayed below)

and this is the file 'Fixlog.txt' in the same location after my pc turned it back on.

ps. FYI, I still notice the pop-up and notice window as same when the PC is on.

Fixlog.txt

[Maurice Naggar]

Got it.  Thank you.   

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on Scan Options & select  FULL scan.

Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be.  

• Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on screen display.  The only things that count are the End result at the end of the run.
• Again, any on-screen display about repeat 'infection' is not to be relied on.  Ignore those.
• We only rely on the end result that is on the log-report-file.

 

This is likely to run for many hours   ( depending on number of files on your machine & the speed of hardware.)

The log is named MSERT.log  

the log will be at  

Windows\debug\msert.log

Please attach that log with your reply.   This step is not a cure-all.  We have much more work to do later.  Stick with me.

[reetagon]

It's completemsert.log

[Maurice Naggar]

Thank you. The result of the scan by Microsoft Safety Scanner is excellent.

Results Summary:
----------------
No infection found.

Let's check your system with another ( different ) antivirus scan tool.

Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop.

(Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021)

Download: Kaspersky Virus Removal Tool

• How to run a scan with Kaspersky Virus Removal Tool 2020

          https://support.kaspersky.com/15674

• How to run Kaspersky Virus Removal Tool 2020 in the advanced mode

          https://support.kaspersky.com/15680

• How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan

          https://support.kaspersky.com/15681

 

Select the    Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt   Note the space between KVRT.exe and -dontencrypt C:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box.   That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed...   Thank you

[reetagon]

All done 😀

 

report_2022.02.02_02.05.59.txt

[Maurice Naggar]

Kaspersky KVRT found 1 file & removed it. A powershell script file named m.ps1 / C:\Users\Public\Settings\SE\m.ps1
Tell me, any further "fumacrom" block notice ?

[reetagon]

I am grateful for your support. 🥰 but It is so sad. All the pop-ups and fumacrom block still notice.

I have no idea what caused it. Do you other solution or i just need to restore to factory setting.

 

[Maurice Naggar]

Regret to hear the news.  You could consider resetting the EDGE browser  

https://www.how2shout.com/how-to/reset-microsoft-edge-completely-windows-10.html

https://docs.microsoft.com/en-us/deployedge/edge-learnmore-reset-data-in-cloud

 

Edited February 1, 2022 by Maurice Naggar

[AdvancedSetup]

Good day @reetagon

Following up to see if you're still with us. Please post a status update once you have some available time.

Thank you

 

[reetagon]

Sorry I losing contact for a while

i have tried resetting the EDGE browser but the malware still exist

so i decided to delete the msedge.exe file which got infected as you can see from notice. it went well because i restart my pc there's no pop-ups anymore.

so i thought it got deleted permanently then i went to microsoft website to redownload edge.

a new msedge.exe was created where the same directory so i restart pc again 

All the popups and notice are coming back. I'm so confused I do not know what the main problem is

Do you have any advise for me?