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False positive MachineLearning/Anomalous.95%


qayyum

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Hi,  Our software is falsely marked as [MachineLearning/Anomalous.95%] by Malwarebytes. Please whitelist it in your database. 

Report:
https://www.virustotal.com/gui/file/3588f0e3654f4345c91eb45afdc0418825a0776125071a0eb55715feee5fe3c1?nocache=1

File is part of the setup:
https://freesnippingtool.com/setups/Free%20Snipping%20Tool%20-%20latest.msi

Website: 
https://freesnippingtool.com/download

Best Regards
 

Free Snipping Tool.zip

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  • Staff

Hi,

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Also see here for more explanation: https://forums.malwarebytes.com/topic/238670-machinelearninganomalous-detections-and-explanation/
Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.


 

Edited by miekiemoes
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As an additional note, Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This file has been whitelisted for our commercial products already since January 23 and it is not detected anymore. This will eventually fix itself in Virustotal as well, as we don't have control over this.

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