Its been awhile since the malware database was up dated.

[Clang]

Last update was on the 21st . .its the 24th now. Worried its not updating..

 

 Malware DB: v2022.01.21.01

Edited January 24, 2022 by Clang

[mbam_mtbr]

Hi @Clang,

Nope, we're just lazy and don't work the weekends. 😂  It will be updated this after noon MST time.

[Clang]

😄 . It just updated .YAY!

[Clang]

Doing the same thing now.

Today is the 15th last time the malware updated was on the 10th.

[Clang]

It is 11-1-22 and no updates.

 



 

 

 

 

Edited November 1, 2022 by Clang
Removed PII from post

[AdvancedSetup]

Please do not post personal information on the forums.

Please be courteous to others. We're all here to help each other as best as possible

If you want or need to post specific logs from the phone then please create a support ticket where you can work with a support agent in private.

 

Consumer Support

https://support.malwarebytes.com/hc/en-us/requests/new

 

Thank you

 

Edited November 1, 2022 by AdvancedSetup
Updated information

[Clang]

Sorry getting frustrated... my other phone seem to have the same issue. 

Edited November 1, 2022 by AdvancedSetup
Corrected font issue

[AdvancedSetup]

In general the database is updated once a day M-F

If you're having issues with the phone then try power cycling it.

Thank you

 

[mbam_mtbr]

Hi @Clang,

To get the latest malware DB, you can force an update.  How to force update Malwarebytes for Android: Manually update database in Malwarebytes for Android

The latest release is 2022.11.01.01

[Clang]

18 minutes ago, mbam_mtbr said:

Hi @Clang,

To get the latest malware DB, you can force an update.  How to force update Malwarebytes for Android: Manually update database in Malwarebytes for Android

The latest release is 2022.11.01.01

I have tried this . It stays at 2022.10.31.01  my other phone updated fine.

Edited November 1, 2022 by Clang

[Clang]

I reset power and it updated to main db but I'm getting a warning that the fishing db update needs to be updated. its at 2022.10.04.04

 

Edited November 1, 2022 by AdvancedSetup
Corrected font issue

[Clang]

My other phone has the same issue with the fishing db on reboot.

[Clang]

[Clang]

I clear Data and removed and reinstalled the app. Same thing.

[Clang]

Will not update. Rebooted phone and it finally updated but I got a warning message the the fishing database was old . Tried I forced update no help. My other phone had the same issue. Cleared data and reinstalled and the same thing happened.

 

Edited November 2, 2022 by Clang
Corrected font issue

[Clang]

My subscription ends 11-7-22 if this is the issue.

 

 

 

Edited November 2, 2022 by Clang
Corrected inline attachment placement

[mbam_mtbr]

1 hour ago, Clang said:

Hi @Clang,

Thanks for informing us.  This is different from the malware DB.  We are looking into this issue.

[Clang]

Thanks. I've been trying to create a support ticket but my email I used to purchase from the play store is not recognized. 

 

Edited November 2, 2022 by AdvancedSetup
Corrected font issue

[AdvancedSetup]

Please either fix your browser or use another browser. You're posting a page full of blanks every time you post

Thank you

 

[Clang]

Sorry I don't know what is going on with that 🤨. Chome works fine but Brave and Edge will both do that in my phone. Will have to use (groan) CrOmE to post here for the time being.

Edited November 2, 2022 by Clang
More info

[Clang]

On 11/1/2022 at 7:35 PM, mbam_mtbr said:

Hi @Clang,

Thanks for informing us.  This is different from the malware DB.  We are looking into this issue.

My s9 phone in updating fine now. But my galaxy 22 is not . The malware data base behind the other one even if I Do a force update.

Edited November 3, 2022 by Clang

[mbam_mtbr]

11 hours ago, Clang said:

My s9 phone in updating fine now. But my galaxy 22 is not . The malware data base behind the other one even if I Do a force update.

Hi @Clang,

Okay, great! Progress!  What versions of the malware DB and phishing DB are on the Galaxy 22?

[Clang]