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Hi @Rz68tjon,

A screenshot of the detection would be very helpful.  Also, an Apps Report would be great as well.

To send an Apps Report with Malwarebytes for Android use the following instructions.

  1. Open the Malwarebytes for Android app.
  2. Tap the Menu icon.
  3. Tap Your apps.
  4. Tap three lines icon in upper right corner.
  5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwarebytes forum.  This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

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Hi @Rz68tjon,

Okay.  By chance are you installing from a third-party app store rather than directly from Google PLAY?

This warning is most likely from our advanced ransomware scanner.  Apps that have elevated privileges and that have been installed using side loading (anything installed outside of Google Play) are flagged as potential ransomware.

Installation from outside the Play Store plus elevated privileges are big red flags. Therefore, we warn our customers that a suspicious app was installed that displays ransomware like properties. It’s up to the user to ignore our warnings or not.

Ransomware is particularity dangerous, and this warning gives users the ability to cut it off before it’s too late.

Regardless, we'll make sure to whitelist Microsoft so this won't trigger even if side loaded.

Thanks for reaching out,

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  • 1 year later...

Hi @JtheK,

Could you send an Apps Report?  I like to check the version of Microsoft Authenticator you are using.  I double checked the version on Google Play, and it is not detected.

 

To send an Apps Report with Malwarebytes for Android use the following instructions.

  1. Open the Malwarebytes for Android app.
  2. Tap the Menu icon.
  3. Tap Your apps.
  4. Tap three lines icon in upper right corner.
  5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwarebytes forum.  This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

Link to post
Share on other sites

  • 2 weeks later...

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