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MBAM404101 Installation token not found


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Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

Malwarebytes Support Tool - Advanced Options

This feature is designed for the following reasons:

  • For use when you are on the forums and need to provide logs for assistance
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4 minutes ago, Melvinkt said:

After I did a reboot, I tired again and my license was registered. All is fine now. 

You do have some serious issues on the computer showing even though your Malwarebytes is working now.

And whatever your H drive is it has some serious errors also.

I am going to ask @AdvancedSetup to take a look at your logs and assist.

Edited by Porthos
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  • Root Admin

Hello @Melvinkt

Issues of concern from the Farbar logs you posted as part of the MBST tool run.

 

It looks like you may not have installed all the drivers needed by your motherboard. We can help with that if needed.

I believe this is probably the link for support of your motherboard, but do not take my word for it. Please double-check and verify it is the correct link for your system

https://www.asrock.com/mb/AMD/X570 Taichi/#Support

https://www.asrock.com/mb/AMD/X570 Taichi/#Download

BIOS: American Megatrends Inc. P2.10 09/09/2019
Motherboard: ASRock X570 Taichi
Processor: AMD Ryzen 7 3700X 8-Core Processor

image.png

 

 

==================== Faulty Device Manager Devices ============

Name: PCI Encryption/Decryption Controller
Description: PCI Encryption/Decryption Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

Error: (01/22/2022 10:18:29 AM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume H:.

The exact nature of the corruption is unknown.  The file system structures need to be scanned online.

 

 

If you'd like some help please let us know.

Cheers

 

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  • Root Admin

Excellent, glad to hear all is well now.

Take care and stay safe out there and have a great rest of your week.

Cheers @Melvinkt

 

Please consider installing the following Content Blockers for your Web browsers if you haven't done so already to help improve your system protection.

Malwarebytes Browser Guard

uBlock Origin

 

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  3. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  4. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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  • 3 months later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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