dialog box appearing super slow when saving any file.

[LucB]

Hi,  longtime user here
 i've had issues last few days, when dowloading files : on Chrome AND Edge, it took about 5 to 15 seconds for the File Explorer windows 
to appear

I tried all the "regular" tips to fix it : clear all data, cache, coockies, reboot, 
reload, etc..

I found the solution : diseable your Malwarebytes Browser Guard extension (Version 2.3.15)

Could you fix the problem appeared with this new version ? I do prefer surfing the web with the full protection given by Malwarebytes, 
but not at the price of slowing my PC

Thanks in advance
Regards
Luc

[Malwarebytes]

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[LucB]

FYI technical data

Malwarebytes Browser Guard extension (Version2.3.15)
Malwarebytes Premium 4.5.0
Windows 10 Professionnel 21H2 build 19044.1466
Chrome Version 97.0.4692.99 64 bits
Edge Version 97.0.1072.69  64 bits

[Porthos]

6 hours ago, LucB said:

i've had issues last few days, when dowloading files : on Chrome AND Edg

It is only happening in Chromium based browsers.

I would live with it for the time being or start using Firefox as it does not have the issue.

[LucB]

Thank you Porthos, I had not made the link with Chromium
I don't intend to use Firefox, I just want MBG to work properly with Chrome and Edge, like before...

I hope that the Malwarebytes team will quickly find a solution

In the meantime, i will suffer in silence 😷

 

[brad03]

I thought this was a problem with sandboxie!!!! I am also experiencing slowness with browser guard with edge as well. 

[Porthos]

1 minute ago, brad03 said:

I am also experiencing slowness with browser guard with edge as well. 

Edge is a Chromium based browser.

[brad03]

10 minutes ago, Porthos said:

Edge is a Chromium based browser.

I know saw your comment above which is why I stated it. 

[BillH99999]

I too am experiencing this problem.  I have disabled Malwarebytes Browser Guard temporarily and this corrects the problem.  MBG has always worked with Chrome until just recently so I hope this can be fixed quickly. 

Bill

Edited January 24, 2022 by BillH99999

[gatortail]

Apologies, thank you for reporting this.  We submitted a fix to the Chrome store earlier this morning.  A resolution will be available as soon as they approve v2.3.16.

We appreciate your support.

[LucB]

Hi Matt, thank you for reacting so quickly, I'll keep an eye out.

[LucB]

Hi Matt, some fresh news : with the new version of MBG  (v 2.3.16) everything is back to normal, the dialog box now opens very fast, as before

Good job

Muc

[gatortail]

Appreciate your patience and thank you again for your support.