Jump to content

Recommended Posts

I have no idea what these deleted items are, was it safe letting AdWCleaner delete them?

Deleted       C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced SystemCare
Deleted       C:\Program Files (x86)\Common Files\supportdotcom
Deleted       C:\Users\Joe\AppData\Local\SPRT
Deleted       C:\Users\Joe\AppData\Roaming\supportdotcom

Deleted       C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\6yorsb5t.default-release\invalidprefs.js

Deleted       HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Advanced SystemCare_is1
Deleted       HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Deleted       HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Deleted       HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Deleted       HKLM\Software\Wow6432Node\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

 

AdwCleaner[C06].txt

Link to post
Share on other sites

  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

notify me.jpeg

mbst_advanced_gather_logs.jpg

mbst_get_started.jpg

mbst_getting_logs.jpg

mbst_log_saved_desktop.jpg

Link to post
Share on other sites

9 minutes ago, ApacheJoe said:

I don't want to quarentine those do I?

Advanced system care is garbage and causes more issues then it is supposed to "fix".

I would uninstall it from the computer and then rerun Malwarebytes to clean the leftovers.

Edited by Porthos
  • Like 1
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.