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Can Someone Check My Log File?


ApacheJoe

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I have no idea what these deleted items are, was it safe letting AdWCleaner delete them?

Deleted       C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced SystemCare
Deleted       C:\Program Files (x86)\Common Files\supportdotcom
Deleted       C:\Users\Joe\AppData\Local\SPRT
Deleted       C:\Users\Joe\AppData\Roaming\supportdotcom

Deleted       C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\6yorsb5t.default-release\invalidprefs.js

Deleted       HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Advanced SystemCare_is1
Deleted       HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Deleted       HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Deleted       HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Deleted       HKLM\Software\Wow6432Node\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

 

AdwCleaner[C06].txt

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

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mbst_advanced_gather_logs.jpg

mbst_get_started.jpg

mbst_getting_logs.jpg

mbst_log_saved_desktop.jpg

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9 minutes ago, ApacheJoe said:

I don't want to quarentine those do I?

Advanced system care is garbage and causes more issues then it is supposed to "fix".

I would uninstall it from the computer and then rerun Malwarebytes to clean the leftovers.

Edited by Porthos
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