juwiBrandon Posted January 21, 2022 ID:1498514 Share Posted January 21, 2022 Hello Malwarebytes, It looks like my PTW32.exe has been quarantined and I need it back. The software is called Power Tools for Windows and is used extensively in my industry. Can you please analyze the file and release it back to me if you agree? I have a submittal due today and I can't complete my work until you unlock it. Thanks, Brandon Link to post Share on other sites More sharing options...
Staff miekiemoes Posted January 24, 2022 Staff ID:1498875 Share Posted January 24, 2022 Hi, Unfortunately, we can't do anything with a screenshot. It's possible this has been fixed already though, so Please unquarantine the file, then reboot and see if it's still detected. If still detected, please zip and attach the detected file together with the detection log. Thanks! Link to post Share on other sites More sharing options...
juwiBrandon Posted January 25, 2022 Author ID:1499100 Share Posted January 25, 2022 Thanks for the response. My hands are tied by my IT director and so the going may be slow. If the problem persists I will attache the file and detection log. Link to post Share on other sites More sharing options...
juwiBrandon Posted January 25, 2022 Author ID:1499132 Share Posted January 25, 2022 I have attached the .exe for your review. Where do I find the detection log? I am not an admin user and do not have access to the GUI so I am not sure where to look. PTW32 - to Malwarebytes.7z Link to post Share on other sites More sharing options...
Staff Solution miekiemoes Posted January 26, 2022 Staff Solution ID:1499217 Share Posted January 26, 2022 Hi, Thanks for the file. The log is not needed anymore as I tried to reproduce detection on this and couldn't, so this has been fixed already. Link to post Share on other sites More sharing options...
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