Tritech Posted January 18, 2022 ID:1497985 Share Posted January 18, 2022 A week ago, I was infected very badly. I ran scans with AdwCleaner and Malwarebytes. They managed to remove a lot of things (Trojan Downloaders, PUPs). Every time I ran a scan, more of them showed up. They finally stopped when I installed Kaspersky, but my PC started to act strange again. It randomly changes the names of apps to symbols ($%) and is getting slower. A week ago, I noticed a lot of apps that were in Chinese, but they disappeared. Any help would be greatly appreciated. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 18, 2022 Root Admin ID:1498040 Share Posted January 18, 2022 Hello @Tritech Your hard drive is about out of space and that can also affect the speed of the computer. Please do one more scan of the computer with Kaspersky antivirus and let me know if it finds anything or not. If it does not find anything then go ahead and restart the computer one time. Then go into Control Panel and uninstall Kaspersky and get me a new set of Farbar logs. Thank you Link to post Share on other sites More sharing options...
Tritech Posted January 22, 2022 Author ID:1498552 Share Posted January 22, 2022 Hello, I used Kaspersky a few days ago, and I haven't turned on the PC in the last few days. It found the same things that it found when I was infected (though I didn't download these). I have removed Kaspersky too, but I still see it in the logs. Addition-2.txt FRST-2.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 22, 2022 Root Admin ID:1498660 Share Posted January 22, 2022 Good day @Tritech Please run the following fix for me. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
Tritech Posted January 23, 2022 Author ID:1498798 Share Posted January 23, 2022 Here is the fixlog as requested: Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 23, 2022 Root Admin ID:1498825 Share Posted January 23, 2022 Thank you for the log @Tritech From the log Windows Resource Protection found corrupted files and successfully repaired them. Secure Boot Status: False How to enable or disable Secure Boothttps://maxedtech.com/how-to-enable-or-disable-secure-boot/ The log looks pretty good. Let me have you run the following please. Microsoft Safety Scanner Please make sure you Exit out of any other program you might have open so that the sole task is to run the following scan. That goes especially for web browsers, make sure all are fully exited out of and messenger programs are exited and closed as well STEP 1 Please set File Explorer to SHOW ALL folders, all files, including hidden ones. Use OPTION ONE or TWO of this article https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html STEP 2 I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on the Scan Options & select the FULL scan. Then start the scan. Have lots of patience. It may take several hours. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on the screen display. The only things that count are the End result at the end of the run. The scan will take several hours. Leave it alone. It will remove any other remaining threats as it goes along. Take a very long break, do your normal personal errands .....just do not use the computer during this scan. This is likely to run for many hours as previously mentioned ( depending on the number of files on your machine & the speed of the hardware.) The log is named MSERT.log and the log will be at C:\Windows\debug\msert.log Please attach that log with your next reply. Thank you Link to post Share on other sites More sharing options...
Tritech Posted January 25, 2022 Author ID:1499118 Share Posted January 25, 2022 Activated Secure Boot and Turned on File Explorer to show all folders. MSERT found a Trojan. msert.log Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 25, 2022 Root Admin ID:1499121 Share Posted January 25, 2022 Thank you. That should not have been an active threat until such a time as you may have used it. Please run the following for me @Tritech SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Thank you Link to post Share on other sites More sharing options...
Tritech Posted January 25, 2022 Author ID:1499131 Share Posted January 25, 2022 Here is the log: SecurityCheck.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 25, 2022 Root Admin ID:1499147 Share Posted January 25, 2022 Please uninstall, update, or otherwise address the following issues as appropriate for your computer. --------------------------- [ OtherUtilities ] ---------------------------- NVIDIA GeForce Experience 3.23.0.74 v.3.23.0.74 Warning! Download Update -------------------------- [ IMAndCollaborate ] --------------------------- Zoom v.5.8.7 (2058) Warning! Download Update ---------------------------- [ ProxyAndVPNs ] ----------------------------- ProtonVPN v.1.24.2 Warning! Download Update ---------------------------- [ UnwantedApps ] ----------------------------- IObit Uninstaller 11 v.11.2.0.10 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering. IObit Uninstaller Service (IObitUnSvr) - The service has stopped How is the computer running now? Are there still any signs of an issue? Link to post Share on other sites More sharing options...
Tritech Posted January 28, 2022 Author ID:1499638 Share Posted January 28, 2022 Good day, I have done all the updates. My PC is now running very well, thank you for all the help!! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 28, 2022 Root Admin ID:1499727 Share Posted January 28, 2022 Great, that's wonderful news @Tritech Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. Please attach that file to your next reply. (not compulsory) Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Install a content blocker for your browser. Malwarebytes Browser Guard (Free)Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes Link to post Share on other sites More sharing options...
Tritech Posted January 30, 2022 Author ID:1499852 Share Posted January 30, 2022 Here is the log:kprm-20220129114033.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 30, 2022 Root Admin ID:1499853 Share Posted January 30, 2022 Great, all looks good. @Tritech Take care and have a great weekend. I will go ahead and close your topic but if you do need anything else please be sure to let us know. Cheers Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 30, 2022 Root Admin ID:1499854 Share Posted January 30, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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