Wim_ Posted January 15, 2022 ID:1497579 Share Posted January 15, 2022 Hi, A member of one of my websites who is using your product informed me that my sites are blocked. Hence my request to unblock/whitelist my ip or domains. I checked a couple of sites with Virustotal, but they all appear to be clean. caiway.gebruikers.eu -> www.virustotal.com/gui/url/a40ed93ca0135df2dcfdabb71c5d07a7b256af9f2a0c7871979c9f1b84e5500e/detection xs4all.gebruikers.eu -> www.virustotal.com/gui/url/0cd0ab2d52088e8b90bf365c8993927a717c2a8216cfff49e45f0796604b376c?nocache=1 Can you provide me with urls that lead to malware on my sites? I'm happy to investigate and fix it if any is found. Regards Wim. Link to post
alvarnell Posted January 16, 2022 ID:1497656 Share Posted January 16, 2022 There are multiple types of blocks, so the staff will need to see a screenshot of the block in order to address what's going on. Can you obtain same from that member? Link to post
Porthos Posted January 16, 2022 ID:1497657 Share Posted January 16, 2022 5 minutes ago, alvarnell said: so the staff will need to see a screenshot of the block in order to address what's going on. Its a browser guard only "reputation block" gonzo will have to fix. Link to post
Solution gonzo Posted January 16, 2022 Solution ID:1497670 Share Posted January 16, 2022 The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience. Link to post
Recommended Posts