Malwarebytes can't install and I believe it's from a virus.

[jaknik4]

I try installing Malwarebytes and it goes up to 12% then crashes and doesn't install. 

[1PW]

Hello @jaknik4 and

While you are waiting for the next qualified/approved malware removal expert helper to weigh-in to your topic, please follow the instructions within the following Malwarebytes support article:

Run the Farbar Recovery Scan Tool to gather logs

Please attach both the FRST.txt and Addition.txt report files in your next reply.

Thank you.

[jaknik4]

FRST.txtAddition.txtHere are the files.

[AdvancedSetup]

Thank you for the logs @jaknik4

Give me a few moments to review

 

[AdvancedSetup]

Please do the following @jaknik4

Go to Control Panel, Programs, Programs and Features and uninstall the following

Bonjour (not needed on Windows unless possibly connecting an Apple TV to Windows)
Java 8 Update 251 (old compromised software)
Java 8 Update 281 (old compromised software)
Microsoft Silverlight (no one writes websites using this outdated technology)

 

Then run the following fix

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[jaknik4]

Ran it perfectly, here is the file.

Fixlog.txt

[AdvancedSetup]

Windows was able to locate some issues and fix them as part of this fix

Windows Resource Protection found corrupt files and successfully repaired them.

 

Please try the following. Open an Elevated Admin command prompt and copy / paste the following and press the Enter key. You should get a success message.

reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v "DisabledComponents" /t REG_DWORD /d 32 /f

 

Then restart the computer and try installing the program again.

This will set the IP preference to use IPV4 instead of IPV6 as recommended by Microsoft without actually disabling IPV6

Please download and use the offline installer linked below.

MB4 Offline Installer
https://downloads.malwarebytes.com/file/mb4_offline

 

Thank you

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks