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laptop internet after re-install


hello2007
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i reinstalled windows on my laptop and now the internet on it won't work, i tried downloading drivers and downloading from the dvd's that came with the laptop and it doesnt work. It keeps saying i dont have a network adapter? whenever i try to connect to the net, strange?

6hh3yj1 is the service tag

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hello2007,

Is the network adapter disabled perhaps? Also, are you referring to your LAN network adapter or your wifi? Open Network Connections (XP: Start Menu -> Run..., type in 'ncpa.cpl' and hit enter or Vista: Start Orbit -> Search box, type in 'ncpa.cpl' and hit enter). Does the adapter show up there and is it disabled or enabled?

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the adapter is enabled i checked it through bios when i was searching what the problem was. When i try to diagnose the problem through control panel>network center it says network adapter isn't there and perhaps i should download drivers from the manufacturer or download drivers from the dvd that came with the computer i tried both and both failed? its a build-in wireless adapter so something probably got deleted during the re-install?

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On dell laptops, the network adaptor gets disabled when you are using the laptop on battery. They do this to conserve battery power. You can change this in the Dell Control Point software. Or you could just plug it in and it will turn on the network card.

Let me know if that helps.

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