DecA Posted January 1, 2022 ID:1495542 Share Posted January 1, 2022 Hello. I am developer of iThmbConverter tool. Recently, a customer told me that MalwareBytes is detecting a malware in my program. This is a false positive. Could you check it? Direct download links: https://www.ithmbconverter.com/iThmbConverterSetup.exe and https://www.ithmbconverter.com/iThmbConverter.exe Link to post Share on other sites More sharing options...
Porthos Posted January 1, 2022 ID:1495543 Share Posted January 1, 2022 3 minutes ago, DecA said: Could you check it? We need the actual log showing the detection. You can find Scan and Protection logs within the Malwarebytes 4 program in the following location RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged If you click on the View option you should get something similar to the following with other options available. Thank you Link to post Share on other sites More sharing options...
DecA Posted January 1, 2022 Author ID:1495544 Share Posted January 1, 2022 Personally I don't use MalwareBytes. My customer use it. Do I really must download and install your software for simple false positive report? Link to post Share on other sites More sharing options...
Porthos Posted January 1, 2022 ID:1495545 Share Posted January 1, 2022 (edited) 5 minutes ago, DecA said: Do I really must download and install your software for simple false positive report? The 2 files you linked to are not detected. They are most likely only detected from the installed version of your software. We will have to see if staff can work with what you provided. Just trying to speed up your report. Edited January 1, 2022 by Porthos Link to post Share on other sites More sharing options...
Staff shadowwar Posted January 1, 2022 Staff ID:1495575 Share Posted January 1, 2022 There really isnt much i can go off of here. The detection name is truncated and i would need at least a scan log showing the detection because the two current files arent detected. Link to post Share on other sites More sharing options...
DecA Posted January 1, 2022 Author ID:1495607 Share Posted January 1, 2022 The customer sent me the log: -Log Details- Protection Event Date: 12/30/21 Protection Event Time: 12:54 PM Log File: 7d8832b8-6999-11ec-91e2-08d23e75940e.json -Software Information- Version: 4.5.0.152 Components Version: 1.0.1538 Update Package Version: 1.0.49194 License: Premium -System Information- OS: Windows 10 (Build 19044.1415) CPU: x64 File System: NTFS User: System -Ransomware Details- Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) File: 2 Malware.Ransom.Agent.Generic, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\iThmb Converter.lnk, Quarantined, 0, 392685, , , Malware.Ransom.Agent.Generic, C:\Program Files (x86)\iThmb Converter\iThmbConverter.exe, Quarantined, 0, 392685, 0.0.0, fcb0234b393ce17ad4b50e15e18a6448, f6784df26b457f2c41a3f36c8a84870aa013b8f17acc2ed34f36db837a017706 (end) Link to post Share on other sites More sharing options...
Staff shadowwar Posted January 1, 2022 Staff ID:1495625 Share Posted January 1, 2022 this was whitelisted on the 30th Link to post Share on other sites More sharing options...
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