v3.06 free...scan lasts a few seconds

[jbclem]

When I run a scan on v3.06 free, it spends a few seconds in the Updates section, then to the pre-scan operations section and after a few more seconds the scan ends.  A window announces the scan and quarantine are complete, and the number of items scanned is zero.  When I look at the scan report the result is listed as "cancelled".  This happens every time I try a scan.

This is on a Dell Optiplex 9010 computer, WinXP sp3.

How can I troubleshoot this problem?

 

John

================================

Here's the report:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 12/22/21
Scan Time: 2:50 PM
Logfile:
Administrator: Yes

-Software Information-
Version: 3.0.6.1469
Components Version:
Update Package Version:
License: Free

-System Information-
OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: WINXPBE-20558\Admin

-Scan Summary-
Scan Type: Threat Scan
Result: Cancelled
Objects Scanned: 0
(No malicious items detected)
Time Elapsed: 0 min, 10 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Disabled
PUM: Disabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)

 

 

 

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[Porthos]

1 hour ago, jbclem said:

When I run a scan on v3.06 free

Uninstall your current version and download latest available version for XP and Vista by clicking here.

Quote

Malwarebytes does not recommend running operating systems that Microsoft no longer supports. We strongly recommend that you consider upgrading your legacy operating systems due to the risk from exploits and other threats. However, we recognize that some customers have reasons to continue working with legacy systems so Malwarebytes wants to continue providing support for these legacy platforms for as long as possible. 

Users running Malwarebytes 3.5 on Windows XP and Vista will continue to receive on-going protection updates to keep safe from the latest infections. However these operating systems will no longer receive program upgrades, such as component packages or newer program versions, for new features. Malwarebytes will continue to release bug fixes, stability improvements, and other upgrades for the XP and Vista platforms on an as needed basis.

You may download the latest available version for XP and Vista by clicking here.

For further details, please view the official Malwarebytes Lifecycle Policy:  

https://www.malwarebytes.com/support/lifecycle/