freeman85 Posted December 22, 2021 ID:1494165 Share Posted December 22, 2021 Hello, I manage www.spaceline.news and www.spaceline.org. One of our users pointed out that Browser Guard blocked www.spaceline.news due to reputation. Is this something that can be reviewed? Thanks in advance! Link to post
Solution gonzo Posted December 22, 2021 Solution ID:1494168 Share Posted December 22, 2021 I just went to both sites successfully using two different browsers. Please ask your user to go to their Browser Guard interface, look for the kebab menu (three vertical dots), select Support, and then click CHECK FOR UPDATES. The two sites should not be blocked. Link to post
freeman85 Posted December 22, 2021 Author ID:1494174 Share Posted December 22, 2021 Thank you, I will pass this on! Link to post
gonzo Posted December 22, 2021 ID:1494177 Share Posted December 22, 2021 If it is still blocked for your user, please let me know. I do not typically whitelist "just because," but if it is blocked for one, it may be blocked for more. Regardless of whether it is for me or not, I'll do what's necessary. Link to post
freeman85 Posted December 22, 2021 Author ID:1494178 Share Posted December 22, 2021 I've passed on your first message and I'll let you know what response I get. Thanks again. Link to post
freeman85 Posted December 23, 2021 Author ID:1494395 Share Posted December 23, 2021 Thanks Gonzo, the user reported he is no longer blocked. Thanks for your help! Link to post
gonzo Posted December 23, 2021 ID:1494406 Share Posted December 23, 2021 You're welcome. Have a good <fill in the blanks>. Link to post
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