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There's something gnawing at my computer


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Hello there. I wish you good day to all. There's something on my computer. I just installed APK Support for my Windows 11 computer, then I installed an APK file. I installed a few more, but unlike them, the split-second command screen popped up and closed. I entered my bank account online, the bank asked for a code from SMS. I entered the SMS password and completed the process. After closing the bank site, the SMS came again. I probably have a virus on my computer. I was using Combofix before. What are your solution suggestions for Windows 11?

 

Thank you for replies.

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

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Hello @Pirateinthesky and :welcome:

To begin, please do the following so experts may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, please click ONLY Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  7. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

Just as a reminder, sUBs' ComboFix has not been usable since Windows® 8.0 ...

Thank you.

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Hello @Pirateinthesky:

Thank you for the MBST-grab file. A cursory look at the FRST report within indicates a clean-up of some items would benefit your computer. If you do not make frequent use of Apple's Bonjour, please give serious thought to uninstalling Bonjour followed by a system restart.

I have asked this forum's manager to take over a thorough analysis of the logs and get back to you.

Thank you.

cc: @AdvancedSetup

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  • Root Admin

Hello @Pirateinthesky

My own personal advice would be to not trust the emulator and APK at this time. Give Microsoft more time to iron out potential issues. This is pretty new for Microsoft and detection, prevention, etc for the Android structure is a lot different than it is for Windows.

 

You have the following error in the logs

 

Error: (12/17/2021 08:25:19 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: Storage optimizer could not complete defragmentation on My Book (E:) because: Volumes cannot be optimized because the file system type is not supported. (0x8900002F)

Error: (12/17/2021 01:01:34 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Incorrect application name: Farmer.exe, version: 1.0.0.0, timestamp: 0x5fd43cb8
Bad module name: KERNELBASE.dll, version: 10.0.22000.348, timestamp: 0x065c557a
Special case code: 0xe0434352
Error distance 0x000000000004478c
Incorrect process id: 0x4590
Application start time: 0x01d7f32d0c428612
Incorrect application path: C:\CorePool\farmer\Farmer.exe
Bad module path: C:\WINDOWS\System32\KERNELBASE.dll
Report id: 4860f956-1a1c-425f-a9cf-7bf7aa01af09
Incorrect package full name:
Application ID associated with the faulty package:

 

Error: (12/17/2021 01:01:34 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: Farmer.exe
CoreCLR Version: 5.0.220.61120
.NET Version: 5.0.2
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ApplicationException: Object synchronization method was called from an unsynchronized block of code.
   at System.Threading.Mutex.ReleaseMutex()
   at †††
†††‡ˆž.†††
†††‡ˆˆ(Object , †††
†††‡ˆž )
   at †††
†††††“.†††
†††††”.†††
†††††•(Object )
   at †††
†††‡ˆ—.†††
†††‡ˆˆ(TaskAwaiter& , †††
†††‡ˆ— )
   at †††
†††††“.†††
†††††”.<Main>(String[] )

Error: (12/17/2021 12:55:17 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Incorrect application name: WSAToolsCore.exe, version: 1.0.0.0, timestamp: 0x61732c02
Bad module name: KERNELBASE.dll, version: 10.0.22000.348, timestamp: 0x065c557a
Special case code: 0xe0434352
Error distance 0x000000000004478c
Incorrect process id: 0x3b30
Application start time: 0x01d7f32c31fc2e37
Incorrect application path: C:\Program Files\WindowsApps\54406Simizfo.WSATools_0.1.70.0_x64__f0x555vvp18ze\WSAToolsCore\WSAToolsCore.exe
Bad module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 384d0c97-5c52-4383-bfa4-5ee49abbc1b6
Incorrect package full name: 54406Simizfo.WSATools_0.1.70.0_x64__f0x555vvp18ze
Application id associated with the faulty package: App

Error: (12/17/2021 12:55:17 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: WSAToolsCore.exe
CoreCLR Version: 5.0.1221.52207
.NET Version: 5.0.12
Description: The process was terminated due to an unhandled exception.
Exception Info: ApkReader.ApkReaderException: Unknow Data Type : 516
   at ApkReader.ArscReader.Read(Stream stream)
   at ApkReader.ApkReader`1.Read(Stream apkStream)
   at WSAToolsCore.MainClass.ReadApkInfo()
   at WSAToolsCore.MainClass.Main(String[] args)

Error: (12/17/2021 12:54:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Incorrect application name: WSAToolsCore.exe, version: 1.0.0.0, timestamp: 0x61732c02
Bad module name: KERNELBASE.dll, version: 10.0.22000.348, timestamp: 0x065c557a
Special case code: 0xe0434352
Error distance 0x000000000004478c
Bad process id: 0x2bdc
Application start time: 0x01d7f32c21eb064b
Incorrect application path: C:\Program Files\WindowsApps\54406Simizfo.WSATools_0.1.70.0_x64__f0x555vvp18ze\WSAToolsCore\WSAToolsCore.exe
Bad module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: e68d749a-a85b-4946-be40-52061b6b8003
Incorrect package full name: 54406Simizfo.WSATools_0.1.70.0_x64__f0x555vvp18ze
Application id associated with the faulty package: App

Error: (12/17/2021 12:54:50 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: WSAToolsCore.exe
CoreCLR Version: 5.0.1221.52207
.NET Version: 5.0.12
Description: The process was terminated due to an unhandled exception.
Exception Info: ApkReader.ApkReaderException: Unknow Data Type : 516
   at ApkReader.ArscReader.Read(Stream stream)
   at ApkReader.ApkReader`1.Read(Stream apkStream)
   at WSAToolsCore.MainClass.ReadApkInfo()
   at WSAToolsCore.MainClass.Main(String[] args)

Error: (12/17/2021 12:54:13 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Incorrect application name: WSAToolsCore.exe, version: 1.0.0.0, timestamp: 0x61732c02
Bad module name: KERNELBASE.dll, version: 10.0.22000.348, timestamp: 0x065c557a
Special case code: 0xe0434352
Error distance 0x000000000004478c
Bad process id: 0x3a84
Application start time: 0x01d7f32c0ba7a502
Incorrect application path: C:\Program Files\WindowsApps\54406Simizfo.WSATools_0.1.70.0_x64__f0x555vvp18ze\WSAToolsCore\WSAToolsCore.exe
Bad module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 6ddcfdb5-2297-4bfc-83c6-9dbb63742570
Incorrect package full name: 54406Simizfo.WSATools_0.1.70.0_x64__f0x555vvp18ze
Application id associated with the faulty package: App

 

Then you had the following other errors

 

Error: (12/17/2021 08:18:19 PM) (Source: volsnap) (EventID: 36) (User: )
Description: Shadow copies of volume C: have been stopped because the shadow copy storage media could not be grown due to a user-defined limit.

Error: (12/17/2021 01:01:06 PM) (Source: Server) (EventID: 2505) (User: )
Description: The server could not connect to the transport service \Device\NetBT_Tcpip_{96A1E5B1-20D8-47BB-A124-88F90600AB45} because another computer on the same network has the same name. The server could not start.

Error: (12/17/2021 12:19:31 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Error: Windows could not install update with error 0x80073d02: 9N0DX20HK701-Microsoft.WindowsTerminal.

Error: (12/17/2021 12:10:19 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Steam Client Service could not be started due to the following error:
The service did not respond to the intermittent startup or audit request.

Error: (12/17/2021 12:10:19 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout (30000 milliseconds) occurred while waiting for the Steam Client Service to connect.

Error: (12/17/2021 12:09:41 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV19 service could not be started due to the following error:
The system cannot find the path specified.

Error: (12/17/2021 12:09:40 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: HvHost service terminated with error:
The system cannot find the file specified.

Error: (12/17/2021 12:05:05 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV19 service could not be started due to the following error:
The system cannot find the path specified.

 

 

So did you just install Windows 11?

Was this an upgrade from Windows 10?

It looks like you installed or tried to install some game named Farmer?

There are a couple of entries that seem to be related to that. I'm not seeing any obvious signs of an infection but there is a possible entry that might be there from an upgrade process.

Let me have you run a Microsoft Scan and see if they find anything wrong as well.

 

 

 

 

 

Microsoft Safety Scanner

Please make sure you Exit out of any other program you might have open so that the sole task is to run the following scan.   
That goes especially for web browsers, make sure all are fully exited out of and messenger programs are exited and closed as well
 

STEP 1

Please set File Explorer to SHOW ALL folders, all files, including hidden ones.  Use OPTION ONE or TWO of this article

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

STEP 2

I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer.

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on the Scan Options & select the FULL scan.

Then start the scan. Have lots of patience. It may take several hours.

  • Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on the screen display.  The only things that count are the End result at the end of the run.
  • The scan will take several hours.  Leave it alone. It will remove any other remaining threats as it goes along.  Take a very long break, do your normal personal errands .....just do not use the computer during this scan.

This is likely to run for many hours as previously mentioned  ( depending on the number of files on your machine & the speed of the hardware.)

The log is named MSERT.log  and the log will be at C:\Windows\debug\msert.log

Please attach that log with your next reply.

Thank you

 

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  • 3 months later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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