Tenemos malwarebytes e igual se nos infectó el servidor

[Osel]

Hola,

¿Por qué nos ocurrió esto?

¿Hay forma de solucionarlo?

No puedo iniciar la aplicación ¿Qué hago?

[alvarnell]

Translation from Spanish:

Quote

 

Subject: We have malwarebytes and our server got infected anyway

Hello,

Why did this happen to us?

Is there a way to fix it?

I can't start the application. What should I do?

 

 

[treed]

Is this a Macintosh server?

What did you see to indicate that it has been infected?

Traducido por Google Translate:

¿Es este un servidor Macintosh?

¿Qué vio para indicar que se ha infectado?

[Osel]

Son 2 servidores: uno con Windows 2008R2 y otro con Windows 2016.

Se que están infectados porque están todos los archivos encriptados.

[alvarnell]

1 hour ago, Osel said:

Son 2 servidores: uno con Windows 2008R2 y otro con Windows 2016.

Se que están infectados porque están todos los archivos encriptados.

Translation: Its 2 servers: one with Windows 2008R2 and another with Windows 2016. If there are infected because all the archived files are encrypted.

@AdvancedSetup Please move to Windows Forum

[AdvancedSetup]

Hello @Osel

Have you opened a ticket with Support yet?

https://support.malwarebytes.com/hc/en-us/requests/new

Business Support comes with your purchase for the Server products and they can attempt to assist you further.

Thank you

 

[AdvancedSetup]

Never mind. I see that you do have a ticket open with Support already.  3680555

Please stick with them and they will try to assist you.

Thank you

 

[AdvancedSetup]

Glad we could help.

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