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Deactivate then activate on cleaned Windows 10 with 3 device 2 year Premium


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I have a 3 device 2 year Premium license. I went to my account under devices and found 2 devices activated as expected. One for my Windows 10 Pro PC and the other for my Windows 10 Pro laptop.

I need to deactivate my PC one, do a clean Windows 10 install (since a Windows update decided to keep going in circles - likely a corrupted file), then install and re-activate the PC MB.

How do I tell which of the two devices shown in my account is my PC when both devices show windows 10 and have the same activation code? Am I missing something on the page to show me the computer names?

Cheers.

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2 minutes ago, krotbaccakirk said:

Thanks. Thing is, my account rightly shows 2 identical Windows 10 devices with identical license numbers. Is the one on the top of the page the PC or the laptop? I don't want to deactivate the wrong device.

Have you already wiped and reloaded Windows?

 

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5 minutes ago, krotbaccakirk said:

Yes.

Good. Open Malwarebytes on that computer and deactivate it in the program like I showed in my screenshot and wait for it to go to the free version.

The computer will have to be online though for it to deactivate.

That releases the device in your account and then go on with reloading windows. Be sure to do your reload within 24 hours or the key might auto reactivate but it is not supposed to..

Edited by Porthos
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5 minutes ago, krotbaccakirk said:

AH! That makes sense. Will do. Cheers Porthos.

Be sure to use the current version of Windows 21h2 when reinstalling.

I would also suggest keeping image backups so you will not have to reload Windows from scratch again. I prefer Macrium Reflect.

I backup monthly before the patch Tuesday update.

Edited by Porthos
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1 minute ago, krotbaccakirk said:

I had to restore from repeatedly since the W10 update ending in 186 just stayed red with the circle chasing itself forever.

We have people here that might be able to assist you with fixing the system so you do not have to reinstall.

If you are interested, please tell me and I will get you the help.

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