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PUABundler:Win32/CandyOpen removed, but I have a few questions


maxime3

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Goodmorning everyone.
I run system scans regularly and no problems have ever been found.
Yesterday I decided to remove the Freemake Video Converter application from my PC which was installed back in 2017 and almost never used.
From the control panel then I clicked uninstall it, but Windows Defender detected PUABundler: Win32 / CandyOpen in the SetupUpdate.exe file, which I promptly removed. This is weird, as I tried to uninstall many times without success but also without warnings. Did they launch an automatic update yesterday?
I also ran a full scan with Malwarebytes and Adwcleaner which removed the following entries. Here are the results (scan and clean).

I’m almost sure some are related to Samsung pre-installed app, whereas Freemake should be:



 

Quote

PUP.Optional.FreeMakeConverter  HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|ProductUpdater
PUP.Optional.FreeMakeConverter  HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|ProductUpdater
 



Everything seems to be fine and the app itself (Freemake Converter) is now gone.
Did a few scans with no issues, both with Malwarebytes and Windows Defender.

My question is:
Is it possible that the uninstall operation alerted Windows Defender, even if the CandyOpen adware was not actually installed on my system, but was simply contained within SetupUpdate.exe? I didn't notice any strange behavior/slowdown or ads in my browser (I do not use Edge/Internet Explorer).



Thank you for your time and effort.

# -------------------------------
# Malwarebytes AdwCleaner 8.3.1.0
# -------------------------------
# Build:    11-18-2021
# Database: 2021-12-02.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    12-12-2021
# Duration: 00:00:11
# OS:       Windows 10 Pro
# Scanned:  32011
# Detected: 15


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy             C:\Users\Computer\AppData\Roaming\Tencent

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.FreeMakeConverter  HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|ProductUpdater
PUP.Optional.FreeMakeConverter  HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|ProductUpdater
PUP.Optional.Legacy             HKCU\Software\Microsoft\Internet Explorer\Main|Default_Page_URL
PUP.Optional.Legacy             HKCU\Software\Microsoft\Internet Explorer\Main|Default_Search_URL
PUP.Optional.Legacy             HKLM\Software\Microsoft\Internet Explorer\Main|Default_Page_URL
PUP.Optional.Legacy             HKLM\Software\Microsoft\Internet Explorer\Main|Default_Search_URL
PUP.Optional.Legacy             HKLM\Software\Microsoft\Internet Explorer\Main|Search Page
PUP.Optional.Legacy             HKLM\Software\Microsoft\Internet Explorer\Main|Start Page

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

***** [ Hosts File Entries ] *****

No malicious hosts file entries found.

***** [ Preinstalled Software ] *****

Preinstalled.SamsungSmartSwitch   File   C:\Users\Computer\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Smart Switch.lnk 
Preinstalled.SamsungSmartSwitch   Folder   C:\Program Files\SAMSUNG\SMART SWITCH PC 
Preinstalled.SamsungSmartSwitch   Folder   C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SAMSUNG\SMART SWITCH PC 
Preinstalled.SamsungSmartSwitch   Folder   C:\Users\Computer\AppData\Roaming\SAMSUNG\SMART SWITCH PC 
Preinstalled.SamsungSmartSwitch   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{74FA5314-85C8-4E2A-907D-...} 
Preinstalled.SamsungSmartSwitch   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{74FA5314-85C8-4E2A-907D-...} 

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
# -------------------------------
# Malwarebytes AdwCleaner 8.3.1.0
# -------------------------------
# Build:    11-18-2021
# Database: 2021-12-02.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    12-12-2021
# Duration: 00:00:01
# OS:       Windows 10 Pro
# Cleaned:  9
# Failed:   0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

Deleted       C:\Users\Computer\AppData\Roaming\Tencent

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKCU\Software\Microsoft\Internet Explorer\Main|Default_Page_URL
Deleted       HKCU\Software\Microsoft\Internet Explorer\Main|Default_Search_URL
Deleted       HKLM\Software\Microsoft\Internet Explorer\Main|Default_Page_URL
Deleted       HKLM\Software\Microsoft\Internet Explorer\Main|Default_Search_URL
Deleted       HKLM\Software\Microsoft\Internet Explorer\Main|Search Page
Deleted       HKLM\Software\Microsoft\Internet Explorer\Main|Start Page
Deleted       HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|ProductUpdater
Deleted       HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|ProductUpdater

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

No Preinstalled Software cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [2978 octets] - [12/12/2021 22:20:39]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

 

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

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