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Got 3 files detected for 'Malware.AI' that were sitting in my recycling bin


mapletown660

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I got 3 files detected as threats sitting in my recycling bin, categorized as malware AI and I cannot even tell what they are. Do not know whether they are actual threats or false positives, I quarantined them anyways. Any guide on how to figure out if they're threatening or not? It's in my recycling bin so it must be something I've previously deleted right? 

I tried to email support and get some answers, but no response. Wondering if anyone else has gotten false positives in their recycling bin, and also what did you do to confirm you were in fact safe? 

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1 minute ago, mapletown660 said:

How do I even get logs? all I get are text documents of the files detected, will that suffice? 

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

image.png

 

If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

 

Thank you

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