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Event Viewer Warning


JeffIT

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Hi,

 

I had a strange one yesterday in that a server just lost all its VMs at one point during the day. I restarted it , which took longer than usual, and thankfully everything was ok. However when I went through the Event viewer logs I saw several concurrent issues with Malwarebytes Endpoint Agent. I am not able to make much sense of this and was hoping someone could help me to understand what this particular event was saying.

WARN EAEngine Unable to generate Agent Info System.AggregateException: One or more errors occurred. ---> System.Management.ManagementException: Provider load failure at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext() at EAEngine.MachineImpl.RetrieveSerialNumber(String property, String from) at EAEngine.MachineImpl.GetSerialNumber() at EAEngine.Collectors.AgentInfoCollector.<>c__DisplayClass4_0.<Collect>b__1(IGetSerialNumber device) at MBEADomain.InterfaceWrapper.TryExecute[T](Object target, ILog log, Action`1 call) at EAEngine.Collectors.AgentInfoCollector.<Collect>b__4_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of inner exception stack trace --- at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at EAEngine.EAEngine.PostResultsToNebulaAsync(CommandContext context, ResultType type, String jsonResults) ---> (Inner Exception #0) System.Management.ManagementException: Provider load failure at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext() at EAEngine.MachineImpl.RetrieveSerialNumber(String property, String from) at EAEngine.MachineImpl.GetSerialNumber() at EAEngine.Collectors.AgentInfoCollector.<>c__DisplayClass4_0.<Collect>b__1(IGetSerialNumber device) at MBEADomain.InterfaceWrapper.TryExecute[T](Object target, ILog log, Action`1 call) at EAEngine.Collectors.AgentInfoCollector.<Collect>b__4_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute()<---

Any help would be much appreciated.

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