Hkv Posted December 8, 2021 ID:1492145 Share Posted December 8, 2021 Hi, We have several customers complaining that software Malwarebytes (false) claims warning/danger with downloading software from our site www.hittakursvinnare.se<http://www.hittakursvinnare.se> (there should be no issues with this site) Can you soon look at this and fix? thanks, staff of Hitta kursvinnarewww.hittakursvinnare.se<http://www.hittakursvinnare.se> Link to post
Staff Zynthesist Posted December 8, 2021 Staff ID:1492149 Share Posted December 8, 2021 Hello, Can you please post your protection log, it contains key details. Product related, Domain or IP block, etc. Link to post
Hkv Posted December 8, 2021 Author ID:1492152 Share Posted December 8, 2021 Hi, its our customers that are reporting, so we do not have their logs. The reports can be like this: "When I try to download the program from the website, I get warnings from Malwarebytes that it is very dangerous to download " That should be from this download-url, so the install-files there are giving this warnings from you.https://www.hittakursvinnare.se/downloads/ thanks, Link to post
Staff Zynthesist Posted December 8, 2021 Staff ID:1492153 Share Posted December 8, 2021 Ok thank you. Looks like this is a Browser Guard block. Will move this to that forum area now. Link to post
Solution gonzo Posted December 9, 2021 Solution ID:1492205 Share Posted December 9, 2021 The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience. 1 Link to post
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