Jump to content

Possible false positive


Recommended Posts


I think i have a false positive on my system. I use a program called "Total Commander Ultima Prime" or TCUP for short. I have used this program for more than four/five years now without any problems.

Since about 1 month i am use Malware Bytes Pro and this morning all over sudden it Quarantained the TCUP.exe and even the shortcuts for the exe file and labeled them as Malware.Ransom.Agent.Generic.

I scanned the exe file with some other anti virus tools ( Norton 360, Bitdefender ) and these didn't come up with any such notification. So i think this must be a false positive.

Now i cannot use the program, because even when i make an exception in Malware Bytes, it keeps blocking the program.

So, what can i do now ?

I will attach the executable to this message. I have rarred the exe file, so there is no problem with the upload.


Link to post
Share on other sites

9 minutes ago, reggert32 said:

The log i posted above is all have i'm afraid.


To get the log from Malwarebytes do the following:

Single click on the Clock icon above Detection History.

In the new window select Report

Double click on the Scan log which shows the Date and time of the scan just performed.

Click Export > From export you have two options:
Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
Export toTxt - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

Please use " Copy to Clipboard " then paste the contents here in your next reply

Please double-click on one of the block entries shown in the image you posted to view the report, then click the Export link on the bottom left of the report and select Copy to clipboard, then paste the contents here in your next reply so that we may take a look and advise you based on what it shows.


Link to post
Share on other sites

This is what i could find:



-Log Details-
Protection Event Date: 12/4/21
Protection Event Time: 12:23 PM
Log File: a0abef28-54f4-11ec-b161-049226d40627.json

-Software Information-
Components Version: 1.0.1513
Update Package Version: 1.0.48130
License: Premium

-System Information-
OS: Windows 10 (Build 19042.1348)
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

File: 2
Malware.Ransom.Agent.Generic, C:\USERS\REGGE\ONEDRIVE\BUREAUBLAD\Tools & Utilities\File Managers\TC UP.lnk, Quarantined, 0, 392685, , , 
Malware.Ransom.Agent.Generic, C:\Program Files (x86)\TC UP\TCUP.exe, Quarantined, 0, 392685, 0.0.0, ba160ce51fea149dde8c7c4f822800b1, 0769508f64db0ab8840a87c93d43db5fd4c9c6d7d8544ea2ca6dd0d3f2ed0b66



I hope this is what you need.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.