WillH82 Posted November 17, 2021 ID:1488816 Share Posted November 17, 2021 (edited) I created a ticket a week ago and have received no feed back - Ticket# Ticket 3640890 I noticed that my app said "free" instead of premium and tried to log in to my account and it's auto-populating a different email address. Can I please get some feedback? Edited November 17, 2021 by AdvancedSetup Corrected font issue Link to post Share on other sites More sharing options...
Porthos Posted November 17, 2021 ID:1488824 Share Posted November 17, 2021 39 minutes ago, WillH82 said: I created a ticket a week ago and have received no feed back - Ticket# Ticket 3640890I noticed that my app said "free" instead of premium and tried to log in to my account and it's auto-populating a different email address. Can I please get some feedback? You will have to wait on support. They are the only ones that can assist. Do not create any more tickets as that will delay the cue even more. Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 17, 2021 Root Admin ID:1488856 Share Posted November 17, 2021 Hello @WillH82 I have reached out to see if we can escalate your ticket. Thank you Link to post Share on other sites More sharing options...
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