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I've logged a ticket for this. I have the premium version of Malwarebytes (version 4.4.10) and am seeing Malwarebytes popup ads in Windows Notifications area for Malwarebytes sales. Earlier today it was for an upcoming Black Friday sale. I don't see any way to turn off this type of activity and purchased the premium version specifically to avoid ads. Please advise.

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  • Root Admin

Hello @D_Walker

Can we please get some logs to see if we can track down where, why you received these.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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Off topic, Your computer could use a restart.

Quote

Pending File Rename Operations
========================================
c:\program files\common files\microsoft shared\clicktorun\updates\16.0.14527.20276   
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\Updates                    
C:\WINDOWS\fonts\OFFSYM.TTF                                                          
C:\WINDOWS\fonts\OFFSYMB.TTF                                                         
C:\WINDOWS\fonts\OFFSYML.TTF                                                         
C:\WINDOWS\fonts\OFFSYMSB.TTF                                                        
C:\WINDOWS\fonts\OFFSYMSL.TTF                                                        
C:\WINDOWS\fonts\OFFSYMXL.TTF                                                        
C:\WINDOWS\fonts\flat_officeFontsPreview.ttf                                         
C:\WINDOWS\system32\spool\V4Dirs\A9A76313-FEDA-47BD-A914-0B5954F8128E\94766af2.BUD   
C:\WINDOWS\system32\spool\V4Dirs\A9A76313-FEDA-47BD-A914-0B5954F8128E\94766af2.gpd   
C:\WINDOWS\system32\spool\V4Dirs\A9A76313-FEDA-47BD-A914-0B5954F8128E                

 

 

 

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