ffpcs Posted November 15, 2021 ID:1488486 Share Posted November 15, 2021 Files such as rclerk.exe and rreport.exe are being falsly quarantined. These file are legitimate executables used by the program known as Filepro. This is causing havoc among Filepro users as they are required for the database to perform correctly. Link to post Share on other sites More sharing options...
Porthos Posted November 15, 2021 ID:1488487 Share Posted November 15, 2021 @ffpcs Please provide the log showing the detection. Link to post Share on other sites More sharing options...
ffpcs Posted November 16, 2021 Author ID:1488614 Share Posted November 16, 2021 Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 11/15/21 Protection Event Time: 3:05 PM Log File: 63533522-464f-11ec-96d3-000000000000.json -Software Information- Version: 4.4.10.144 Components Version: 1.0.1499 Update Package Version: 1.0.47230 License: Premium -System Information- OS: Windows 10 (Build 19043.1348) CPU: x64 File System: NTFS User: System -Blocked Malware Details- File: 1 Malware.Heuristic.1004, G:\MOS\fp\RCLERK.EXE, Quarantined, 1000001, 0, 1.0.47230, 0000000000000000000003EC, dds, 01511644, E2263DE32C3775339AA886D537E17334, D6C69702513FD31D056107A32EC7972901920D63A5494D0EA68F6269E6F3B6DC (end) Link to post Share on other sites More sharing options...
Staff miekiemoes Posted November 16, 2021 Staff ID:1488624 Share Posted November 16, 2021 Hi, Please see here: Thanks! Link to post Share on other sites More sharing options...
ffpcs Posted November 16, 2021 Author ID:1488626 Share Posted November 16, 2021 That makes sense. Thank you. Link to post Share on other sites More sharing options...
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