Suspected Invisible Spyware and Other Errors

[Galaxyyyy]

Recently got a ton of errors:

In Windows Update, the new KB antivirus update failed to update with an error.

Settings hangs when I want to do that update...

 

-- New Farbar scans to show the weird results

-- crashthing is the Information after the Roblox Crash in the Event Log.

Addition.txt FRST.txt crashthing.txt

[Galaxyyyy]

Is it possible that it is malware now that we've gotten these errors?

 

[AdvancedSetup]

Again, the current logs don't show an infection, but it doesn't look good that ESET won't run or that Kaspersky had an issue too.

I know you don't want to format the drive due to all the games and work you have invested that's why I recommended the other site try to assist with checking for BSOD

It may possibly boil down to removing your partitions and doing a clean fresh install of Windows, but we'll have to see.

Please stick with the other forum for now. Once they find something or finish then let us know.

Cheers

 

[Galaxyyyy]

Ok, I can always do a nuke from orbit as I've done it before and installing the games usually takes around 10 minutes tops.

[AdvancedSetup]

Yes, I know it's a lot of work but in the end, it's probably best. Then just make sure you create good imaging backups with something like Macrium Reflect to make recovery much faster in the future if ever needed again.

Backup Software
https://forums.malwarebytes.org/index.php?/topic/136226-backup-software

 

 

Greg Carmack - MVP 2010-2020 -Clean Install Windows 10
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587

How to Create a Local Account While Setting Up Windows 10
https://www.howtogeek.com/442792/how-to-create-a-local-account-while-setting-up-windows-10/

 

 

[Galaxyyyy]

Is it possible its a BIOS virus or a hardware virus as I still got errors even though I did a clean install.

 

[AdvancedSetup]

There are no known attacks that I'm aware of in the wild that would survive when you've removed the partitions. In an extreme lab case it might be possible but highly unlikely.

What errors are you having?

Please get me the following logs

 

Please do the following so that we can get started and see what's going on.

The Farbar Recovery Scan Tool is a free Windows utility designed to create troubleshooting logs for your computer. These logs help our Support team to identify and resolve issues with your computer.

There are two versions of the Farbar Recovery Scan Tool available for download: 32-bit and 64-bit.
To find which operating system is installed on your computer, refer to Microsoft's article: 32-bit and 64-bit Windows: Frequently asked questions

Download and launch Farbar Recovery Scan Tool

1. Download the Farbar Recovery Scan Tool
   Do not click on any Ads.
    
2. Locate the file you downloaded on your computer.
   Downloaded files are often saved to the Downloads folder.
    
3. Double-click the downloaded file to run the Farbar Recovery Scan Tool.
   
   
    
4. A Windows protected your PC notification may appear. This notification is from the Windows Defender SmartScreen Filter which prevents unfamiliar apps from running on your PC.
   Disable smart screen ONLY if it interferes with software we may have to use:  What is SmartScreen and how can it help protect me?
   
        a.  Click More info.
   
   
        b.  Click Run anyway.
   
   
5. When the User Account Control window appears, click Yes.
   
   
   
    
6. To accept the Disclaimer of warranty, click Yes.
   
   
   
    
7. Ensure only the boxes listed below are checked
   
   

   Registry  Services  Drivers
   Processes  Internet  One month
   Addition.txt
   
   
   
    

8. Disable any Antivirus software you have installed ONLY if it stops software we may use from working.
   Please remember to re-enable any Antivirus software when we are finished running scans
   
   Click Scan. The scan may take a few minutes to complete.
   
   
    

9. When the scan completes, Farbar Recovery Scan Tool shows two messages:

• Scan completed. FRST.txt is saved in the same directory FRST is located.
  
  

• Addition.txt is saved in the same directory FRST is located.
  
  
   

• Click OK to close each message window

 

Please attach both of those logs on your next reply, DO NOT copy/paste the contents of the logs directly

 

 

Thank you

 

 

[AdvancedSetup]

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Tips to help protect from infection

Thanks