Subdomain blocked

[tomwired]

We had a customer recently forward this notification to us. We use a subdomain per customer and this particular one was blocked. I'd like to correct this specific issue, and ensure the detection algorithm doesn't mark any of our other customer portals as false positives. Is there anyway to determine what the system detected as "malicious activity"?

What can we do for resolution? Anything *.realwired.com isn't going to be a heavily trafficked site by design.

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.

You should also know that your Apache web server is downlevel, which makes you ripe for making many friends that may seek you out as a source of information and/or revenue. You are on version 2.4.44, which came out in August 2020. There have been seven updates since then.

[tomwired]

Thank you for the heads up and the quick correction.

 

Have a great day!