Reputation block/blacklist removal request - ifpim.org

[mBiteMe]

ifpim.org is being blocked by malwarebytes browser guard for "reputation", please remove/whitelist and/or provide the reason for this classification. I also submitted a ticket for this (3635949) before I found this forum.

[alvarnell]

This is probably the reason: 

https://www.virustotal.com/gui/url/3fc0b247e5cc312f8b2147eecdea9a7da2a922deb3a9d0c828929472f60c0d2c.

Staff will look into it when they return to work.

[gonzo]

Please close that support ticket and let me know here when that has been completed.  I will then take care of the whitelisting.  I'm trying to be nice to our always overloaded support folks, as they can only come to me for that issue.

[mBiteMe]

@gonzo - I've replied to the automated email noting the ticket was created from support@mail1.malwarebytes.com asking for it to be closed and referencing this thread. Hopefully that does the trick as I can't find any way to access or update the ticket online - attempts to login to my.malwarebytes.com claim my email address doesn't exist.

[Porthos]

19 minutes ago, mBiteMe said:

attempts to login to my.malwarebytes.com claim my email address doesn't exist.

Do you have a Malwarebytes Premium subscription? If not you do not have an account.

If you do have premium and purchased it anywhere except the Malwarebytes site you also would not have an account.

[mBiteMe]

1 minute ago, Porthos said:

Do you have a Malwarebytes Premium subscription? If not you do not have an account.

If you do have premium and purchased it anywhere except the Malwarebytes site you also would not have an account.

Negative, ghost rider, but that where the only sign in option I saw on the support site (which looks to be Zendesk) directed me to.

[Porthos]

26 minutes ago, mBiteMe said:

I've replied to the automated email noting the ticket was created from support@mail1.malwarebytes.com asking for it to be closed and referencing this thread.

Since you have done this, Don't worry about it.

All i was saying is, if you do not have premium you would not have a my.malwarebytes.com account.

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.  I'm not sure if your efforts did the trick, but thank you for following through.

[mBiteMe]

Thanks for the quick response