task manager goes form 50% cpu usage to 5%

[joel2]

i am certain i got malware. i torrented a game BO3 and followed this guide to try and reslove it but it did not help. pls help

 

FRST.txt Addition.txt malware logs.txt AdwCleaner[S01].txt

[AdvancedSetup]

Hello @joel2

 

Please follow the directions from the following topic to clean Google Chrome

 

Once that has been completed, please run the following

 

 

 

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system.

The download links & the how-to-run-the tool are at this link at Microsoft

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

Please let me know the results of this scan.

The log is named MSERT.log 

the log will be at  %SYSTEMROOT%\debug\msert.log   which in most cases is

C:\Windows\debug\msert.log

Please attach that log with your next reply.

 

Thank you

 

[joel2]

help pls

[joel2]

here is the log

msert.log

[joel2]

i did all the scans and it removed some stuff but my cpu usage is still super high when i open task manager then drops to regular idle after 1-2 seconds 

[AdvancedSetup]

Well, since Microsoft actually found a threat let's go ahead and do some more scans.

Threat Detected: Trojan:Win32/CoinMiner!MSR and Removed!

 

Let me have you run a 3rd party AV scan as well

 

 

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe"
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started. 
• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes 
• When prompted for scan type, Click on Full scan 
• Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
• Have patience.  The entire process may take an hour or more. There is an initial update download.
• There is a progress window display.
• You should ignore all prompts to get the ESET antivirus software program.   ( e.g. their standard program).   You do not need to buy or get or install anything else.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log.
• If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
• Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

Thanks

 

[joel2]

logs.txthere is the log

[joel2]

it is quarantining things but i dont think it is deleting them or stopping them from running 

[AdvancedSetup]

Please run the following for me

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[joel2]

okay i ran the script but i forgot to turn on antivirus before the restart so i dont know if it worked.fixlist.txt my task manager is still doing the high cpu then low cpu thing. and now i am trying to turn off realtime antivrus to try and runn it again  but cant close some of the applications.

 

[AdvancedSetup]

I need the FIXLOG.TXT file please @joel2

I don't think there is an issue with the Task Manager but we'll get to that once we're done cleaning up.

I'm off until Monday but will try to check back on you over the weekend if I can

Cheers

 

[joel2]

okay thanks,Fixlog.txt

[AdvancedSetup]

From the logs I see it was able to correct some issues with the operating system files which is a good thing.

Windows Resource Protection found corrupt files and successfully repaired them.

 

Please run the following @joel2

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

• Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
• If Microsoft SmartScreen blocks the download, click through to save the file
• This tool is safe.   Smartscreen is overly sensitive.
• If SmartScreen blocks the file from running click on More info and Run anyway
• Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
• Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
• You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

 

Thank you

 

 

[joel2]

SecurityCheck.txt

[AdvancedSetup]

Please uninstall, update, or otherwise address the following as appropriate for your system @joel2

 

--------------------------- [ OtherUtilities ] ----------------------------
NVIDIA GeForce Experience 3.20.0.118 v.3.20.0.118 Warning! Download Update

Notepad++ (32-bit x86) v.7.9.1 Warning! Download Update

WinSCP 5.17.9 v.5.17.9 Warning! Download Update

------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 5.70 (64-bit) v.5.70.0 Warning! Download Update

-------------------------- [ IMAndCollaborate ] ---------------------------
Discord v.1.0.9002 Warning! Download Update

Microsoft Teams v.1.4.00.8872 Warning! Download Update

Zoom v.5.4.9 (59931.0110) Warning! Download Update

 

-------------------------------- [ Java ] ---------------------------------
Java 8 Update 271 v.8.0.2710.9 Warning! Download Update
Uninstall old version and install new one (jre-8u311-windows-i586.exe).

--------------------------- [ AdobeProduction ] ---------------------------
Adobe Creative Cloud v.4.7.0.400 Warning! Download Update

 

 

 

 

[AdvancedSetup]

Please see the following topic which helps to show and explain why the Task Manager issue is rather normal

CPU Usage always at 70%+ until task manager is open

 

 

[joel2]

DESKTOP-V4IGLMB.zip mbst-grab-results.zip

[AdvancedSetup]

Please go to Control Panel, Programs, Programs and Features and uninstall the following

 

CCleaner (computer experts no longer recommend this program)

 

How is the computer running now?

Are there still any signs of an infection or issue at this point?

 

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you