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License format does not match Andriod app requirements

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45 minutes ago, athegn said:

How can I use premium on my Andriod tablet?

How many devices are in your subscription? you can check the my.malwarebytes.com account page to see this info.

If you bought enough devices you will need to contact support to assist.

Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket.

Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number.

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3 minutes ago, athegn said:

Having looked at my account it could be that it is very old; Malwarebytes 3.0 Premium (formerly Anti-Malware Premium) and although This is a lifetime subscription it may be for only one device.


I will upgrade to the latest premium to cover multiple devices.

I would order directly from the google play store.

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