Win32/PitouJ infection

[XMRig6]

I have a really bad infection and I tried ESET to delete it, it didn't work. I posted the logs below. I won't run anything unless it's suggested.

FRST.txt

Addition.txt

[kevinf80]

Hello XMRig6 and welcome to Malwarebytes,

Please download Malwarebytes Anti-Rootkit from here: http://downloads.malwarebytes.org/file/mbar   Right click on the tool (select "Run as Administrator) to start the extraction to a convenient location. (Desktop is preferable) Open the folder where the contents were unzipped and run mbar.exe Follow the instructions in the wizard to update and allow the program to scan your computer for threats. Click on the Cleanup button to remove any threats and reboot if prompted to do so. Wait while the system shuts down and the cleanup process is performed. Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process. When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt Thank you, Kevin..

[XMRig6]

Hello Kevin! Thank you, here are the logs and also ESET was interfering with the first scan so I had to uninstall it. The battery is draining too fast, probably due to the infection. There were 2 detections in the first scan and 1 in the second scan.

mbar-log-2021-10-26_16-11-22.txt

mbar-log-2021-10-26_15-31-07.txt

system-log.txt

[kevinf80]

Hello XMRig6 and welcome to Malwarebytes, Disable smart screen ONLY if it interferes with software we may have to use: https://support.microsoft.com/en-us/microsoft-edge/what-is-smartscreen-and-how-can-it-help-protect-me-1c9a874a-6826-be5e-45b1-67fa445a74c8 Please remember to enable when we are finished.... Next, Disable any Anti-virus software you have installed ONLY if it stops software we may use from working: https://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/ Please remember to enable AV software when we are finished running scans.... Next, Lets grab some logs and see whats going on, continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Close out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following:   Open Malwarebytes Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Text file (*.txt), then name the file and save to a place of choice, recommend "Desktop" then attach to reply Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select http://i.imgur.com/Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... If English is not your primary language Right click on FRST/FRST64 and rename FRSTEnglish/FRST64English   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....

[XMRig6]

Here are the requested logs. Had a lot of trouble installing Adwcleaner, websites didn't respond at all.

ScanResult.txt

AdwCleanerS00.txt

FRST.txt

Addition.txt

[kevinf80]

Hiya EXMRig6,

Thanks for those logs, continue:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied:   Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system.... https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time. Let me see those logs in your reply... Thank you, Kevin.

fixlist.txt

[XMRig6]

Sorry for the wait, the scan took a really long time to complete. For some reason the log at debug was empty... also the battery might be draining because I messed up some settings in the AMD software (MyAsus app was showing a warning about it) and I don't know how to restore them back to their defaults, here are the logs as requested:

Fixlog.txt

msert.log

[kevinf80]

How is your PC responding now, any remaining issues or concerns...?

[XMRig6]

Hello, it is working good. Thank you for all the help! 

[kevinf80]

Hello XMRig6, Good to hear all is ok for you now, continue to finish up: Right click on FRST here: C:\Users\aman9\Desktop\FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: https://support.microsoft.com/en-us/windows/create-a-system-restore-point-77e02e2a-3298-c869-9974-ef5658ea3be9 Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Consider the following: Disable Remote Desktop: https://www.tenforums.com/tutorials/92433-enable-disable-remote-desktop-connections-windows-10-pc.html Disable Windows Telemetry: https://helpdeskgeek.com/windows-10/how-to-disable-windows-10-telemetry/ Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Will also work for Opera and Edge.. PatchMyPC, keep all your software upto date - https://patchmypc.com/home-updater#download From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[XMRig6]

Thank you for all the help! I really appreciate it. I've completed all of these steps and my laptop feels like new! 

[XMRig6]

The single problem that annoys me is that I have to plug in the laptop a lot. I still don't understand why this happens

[XMRig6]

I think that changing these settings caused that....is there a way to restore them back?

[kevinf80]

What settings are you referring too..?

[XMRig6]

The power option settings, I changed them a while back and the battery goes down really fast...

[kevinf80]

It appears to be active on "High Performance" setting. Have you tried using "Restore Plan Options" setting tab..?

[XMRig6]

Yes I did, also changed it to multiple power plans, I also used the Troubleshooter and it found a lot of wrong options that were activated. It seems that it doesn't discharge that fast now.

[kevinf80]

Thanks for the update, are we ok to clse out now..?

[XMRig6]

Yes, of course. Again,  thank you so much for all the help! Have a nice day!

[kevinf80]

Glad we could help.

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