mbgc.db.reputation removal request for www.kays.ch

[orbiz]

To whom it may concern,

the website "www.kays.ch" is blocked by your product "Browser Guard"

Could you please remove the Website from the database because there is no reason for blocking (false positive).

Could you also provide some information why the website is in your database?

Best regards

Felix

 

{"@timestamp": "2021-10-26T07:25:47.139Z", "message": "ANY: Just matched 'www.kays.ch' in database: mbgc.db.reputation.2", "level": "INFO"}
{"@timestamp": "2021-10-26T07:25:47.140Z", "message": "BTW: (URL_BLOCK) scam (malware-reputation) match found for https://www.kays.ch/ on https://www.kays.ch/", "level": "INFO"}
{"@timestamp": "2021-10-26T07:25:47.143Z", "message": "OM: (URL_BLOCK) Malware (malware) detection on https://www.kays.ch/. Redirecting to block page.", "level": "INFO"}

[JPopovic]

Hello,

Since this is a Browser Guard block, I will alert the proper team to investigate.

Thank you!

@gonzo

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.

 

[orbiz]

Thank you for whitelisting the site "www.kays.ch".

But unfortunately the website is still blocked by Malwarebytes Browser Guard.

How long does it take until the whitelisting is active? Or was there a problem with the whitelisting?

Can you say why the website was blocked?

Thank you very much!

[Porthos]

9 minutes ago, orbiz said:

But unfortunately the website is still blocked by Malwarebytes Browser Guard.

Clear your browser cache and restart the browser.

 

[gonzo]

Website is verified as being accessible. Knowing that you have a 20% off sale on leggings through the end of October is proof.