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RTP Detection Repeatedly, Starts every 4-6 Days


RTArts
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image.png.38c4aba797381eee0e498dfe839d183a.pngimage.png.f7deaca6c0ba156f97c9c42e7def4fa9.png

 

It appears that every 4-6 days, multiple ips/websites try to create an inbound connection into my computer, I've had this happen before, and I feel like I should just factory reset my entire computer to get rid of this problem. I have attached frst logs and malwarebytes scan logs. I once again ask for your help.

Threat Scan.txt FRST.txt Addition.txt

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  • Root Admin

Hello @RTArts

Is this a different computer than the one we worked on earlier this month?

 

This system has several Event Log errors as well as Windows Defender finding software it does not trust.

 

Date: 2021-10-13 22:18:48
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:

https://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win32/Tnega!ml&threatid=2147763770&enterprise=0
Name: Trojan:Win32/Tnega!ml
Severity: Severe
Category: Trojan
Path: file:_C:\Users\vichi\Pictures\Adobe Films\nI6PUe8KGgW2OES3B7l8zscM.exe
Detection Origin: Local machine
Detection Type: FastPath
Detection Source: System
Process Name: Unknown
Security intelligence Version: AV: 1.351.337.0, AS: 1.351.337.0, NIS: 1.351.337.0
Engine Version: AM: 1.1.18600.4, NIS: 1.1.18600.4 ਍
Event[1]

 

Let me have you run a 3rd party AV scan on the system and we'll go from there.

 

 

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe"
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes 
  • When prompted for scan type, Click on Full scan 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.   ( e.g. their standard program).   You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

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  • Root Admin

This appears to be a Spotify Ad blocker, but the real one has not been updated for a couple years. This one shows a recent new date. Are you using Spotify?

HKU\S-1-5-21-3631058122-924969371-3193738014-1001\...\Run: [EZBlocker] => C:\Users\vichi\Downloads\EZBlocker.exe [1443328 2021-10-19] (Eric Zhang) [File not signed]

It looks like you do have Spotify running

Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.170.610.0_x86__zpdnekdrzrea0 [2021-10-13] (Spotify AB) [Startup Task]

 

This looks like a recent download too. You really need to be very careful about every piece of software you download and install. Any program can be a Trojan waiting to do things you never asked it to do. I'm not saying all programs for free are bad but I would say that probably over 75% of every program out there that uses the name Free in it's name is probably Snake Oil at best or an Unwanted Program

C:\Users\vichi\AppData\Local\Softdeluxe\Free Download Manager

 

You also have a Proxy enabled. I will write a script to remove the Proxy @RTArts

 

 

Edited by AdvancedSetup
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  • Root Admin

Why are you using Java? Almost no websites or applications require Java. Is there something you're using that absolutely must use Java? I would highly recommend not using Java if possible.

Why is your DNS set to use a Private Internet Address? This is a network setting on your local computer not one from the Internet.

Your current DNS Servers: 172.18.0.31 - 172.18.0.39

https://www.arin.net/reference/research/statistics/address_filters/

 

Please consider changing your default DNS Sever settings

DNS is what lets users connect to websites using domain names instead of IP addresses

  • Google Public DNS: IPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
  • Cloudflare: IPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
  • OpenDNS: IPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
  • DNSWATCH: IPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b

The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

 

 

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  • Root Admin

@RTArts

Please temporarily disable any real-time antivirus protection and run the following fix and post back the new log once it's completed.

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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I am confident that free download manager and the adblocker are safe, however I will remove them even though I don't think it'll change anything. I have java installed because I play minecraft java edition, which uses java. I will remove java too. The DNS servers were set like that  on their own, I'll change it. 

Fixlog.txt

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  • 2 months later...

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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