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[Internet redirects, slave VM, possibly bad bios, bad drivers auto install]


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Hello OkIGuess and welcome to Malwarebytes,

Disable smart screen ONLY if it interferes with software we may have to use:

https://support.microsoft.com/en-us/microsoft-edge/what-is-smartscreen-and-how-can-it-help-protect-me-1c9a874a-6826-be5e-45b1-67fa445a74c8

Please remember to enable when we are finished....

Next,

Disable any Anti-virus software you have installed ONLY if it stops software we may use from working:

https://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

Please remember to enable AV software when we are finished running scans....

Next,

Lets grab some logs and see whats going on, continue with the following:

If you do not have Malwarebytes installed do the following:

Download Malwarebytes version 4 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/

Double click on the installer and follow the prompts.

When the install completes or Malwarebytes is already installed do the following:

Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab.

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Close out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:
 
  • Open Malwarebytes
  • Click on the Detection History tab > from main interface.
  • Then click on "History" that will open to a historical list
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Please use "Text file (*.txt), then name the file and save to a place of choice, recommend "Desktop" then attach to reply


Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select http://i.imgur.com/Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Download "Microsoft's Safety Scanner" and save direct to the desktop

Ensure to get the correct version for your system....

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download


Right click on the Tool, select Run as Administrator the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\msert.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your reply...

Thank you,

Kevin
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To give some context what happened, I noitced HitmanPro.Alert Exploit migitations had been tampered with, without alerting me. I checked the event logs and noticed that it'd happen on two separate occasions (days in between!*).

After the discovery my system hangs, new user had been added with unrestricted access to my system,  my administator account had been locked (after reboot...), after which I could only log into my local account with no privileges. Data was being migrated and I was notified about a failed attempt to log into my Microsoft account from a different IP. File sharing protocols enabled, proxy settings altered, new drivers installed, links redirects, system hangs if interupt and restores on boot. 

I remove my shitty mobile router and reinstalled windows, still worried that something came along with it ran my antivirus solutions, sfc yada yada.

If it isnt my computer, could my router be infected?

 

AdwCleaner[S00].txt msert.log MBAMReport.txt

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Your logs do not indicate any specific malware or infection, I suppose your router could be a problem.. Continue:

Reset your router, instructons available at the following link:

http://setuprouter.com/networking/how-to-reset-your-router/

Follow those instructions very carefully.

Next,

Download and unzip DNSJumper to your Desktop, the tool is portable no installation necessary.

Tool can be downloaded here: http://www.sordum.org/downloads/?dns-jumper
 
  • Right click on Dnsjumper.exe and select "Run as Administrator" to start the tool, For XP just double click to run.
  • From the left hand pane select "Flush DNS"
  • From the main interface select the dropdown under "Choose a DNS Server"
  • From the list select either "Google Public DNS" or "Open DNS"
  • From the left hand pane select "Apply DNS"


When done re-boot your system....

Next,

Download Sophos Free Virus Removal Tool and save it to your desktop.

If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete.....

Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours...
 
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found please confirm that result....



The Virus Removal Tool scans the following areas of your computer:
  • Memory, including system memory on 32-bit (x86) versions of Windows
  • The Windows registry
  • All local hard drives, fixed and removable
  • Mapped network drives are not scanned.


Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan.

Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs
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2021-10-23 13:57:23.361    Sophos Virus Removal Tool version 2.9.0
2021-10-23 13:57:23.361    Copyright (c) 2009-2021 Sophos Limited. All rights reserved.

2021-10-23 13:57:23.361    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2021-10-23 13:57:23.361    Windows version 6.2 SP 0.0  build 9200 SM=0x100 PT=0x1 WOW64
2021-10-23 13:57:23.361    Checking for updates...
2021-10-23 13:57:23.377    Update progress: proxy server not available
2021-10-23 13:57:37.627    Downloading updates...
2021-10-23 13:57:37.635    Update progress: [I96736] sdds.svrt_v1.23: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2021-10-23 13:57:37.636    Update progress: [I95020] sdds.svrt_v1.23: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2021-10-23 13:57:37.636    Update progress: [I22529] sdds.svrt_v1.23: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating cached package source for http://d2.sophosupd.com/update: url=SOPHOS
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating package source to download customer file
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating cached package source
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.data0910.xml
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.data0910.xml: 203 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 23dbdc88ddff061c07358dbd2a171935x000.xml: 3601 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 23dbdc88ddff061c07358dbd2a171935x000.xml: 94 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: af261528556a9a6fefe948bec452b8e4x000.xml: 8673 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: af261528556a9a6fefe948bec452b8e4x000.xml: 93 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE590/c6b9ed4e06fe1f2a6d43ab6a7317a253x000.xml: 590 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE590/c6b9ed4e06fe1f2a6d43ab6a7317a253x000.xml: 94 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: SXLSUP/9658bb75e4104455fe802645d41af3dax000.xml: 598 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: SXLSUP/9658bb75e4104455fe802645d41af3dax000.xml: 78 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE581/ae77cf03abc824850ff4f2327f91cb0dx000.xml: 599 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE581/ae77cf03abc824850ff4f2327f91cb0dx000.xml: 62 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE584/1e39b9b7413246d49e0ee2940b4c73f6x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE584/1e39b9b7413246d49e0ee2940b4c73f6x000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE583/23adccafb6adbb7c7ce5b29d1c1b6e3fx000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE583/23adccafb6adbb7c7ce5b29d1c1b6e3fx000.xml: 62 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE579/26a1a097a14b8e0bbd28be53a2aafb1ex000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE579/26a1a097a14b8e0bbd28be53a2aafb1ex000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE588/37720f3bab05ac62bd402480299e2f09x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE588/37720f3bab05ac62bd402480299e2f09x000.xml: 47 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE580/44559335c6f1bc63dde9d811db091136x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE580/44559335c6f1bc63dde9d811db091136x000.xml: 47 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE577/55f0b0a4e526c2d0401e01357d48129ax000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE577/55f0b0a4e526c2d0401e01357d48129ax000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE586/5e12d735143b38e31002e8b18ecb92cdx000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE586/5e12d735143b38e31002e8b18ecb92cdx000.xml: 47 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE587/848beb9669141bf2c2b31a143b2f0270x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE587/848beb9669141bf2c2b31a143b2f0270x000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE582/9e63ff578a72efd4cb6ee076fe03022bx000.xml: 601 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE582/9e63ff578a72efd4cb6ee076fe03022bx000.xml: 62 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE585/d95e6b645ad26ad48e59aff63c9c1b7ax000.xml: 601 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE585/d95e6b645ad26ad48e59aff63c9c1b7ax000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE578/fd09277a9cc316c7820beadc29555583x000.xml: 601 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE578/fd09277a9cc316c7820beadc29555583x000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE589/22bf0fdd73e1cb8a82370d5c875c6f54x000.xml: 1579 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE589/22bf0fdd73e1cb8a82370d5c875c6f54x000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 3bd3f9772d4be9fdb905101f711c8bf6x000.xml: 615 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 3bd3f9772d4be9fdb905101f711c8bf6x000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d2d9605e63069a7aceb2336f7d815fcax000.xml: 320 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d2d9605e63069a7aceb2336f7d815fcax000.xml: 63 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 0c458d84352f35f2b272f8b87e9f9576x000.xml: 753 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 0c458d84352f35f2b272f8b87e9f9576x000.xml: 62 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 5c7f0eec8cb5f488397216dcfb7e98e8x000.xml: 331 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 5c7f0eec8cb5f488397216dcfb7e98e8x000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: da82c4321ed3a85c851dd96613257cf6x000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: da82c4321ed3a85c851dd96613257cf6x000.xml: 62 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d6f82f98826028071fb6ad3490b7ce39x000.xml: 336 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d6f82f98826028071fb6ad3490b7ce39x000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: cc8cdc228495cbbb99d92b1850914692x000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: cc8cdc228495cbbb99d92b1850914692x000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 6cd9627416c52497edb46bcc9918460cx000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 6cd9627416c52497edb46bcc9918460cx000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 053fa443b43f36e149e8f51833e0ce8cx000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 053fa443b43f36e149e8f51833e0ce8cx000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: e201f2c9f376a619ff4aae3b10e2203ax000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: e201f2c9f376a619ff4aae3b10e2203ax000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: f68284d0c844770e160f65625b572b5ex000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: f68284d0c844770e160f65625b572b5ex000.xml: 62 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: b6237eb64a0908d40c9415a7c7ba3843x000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: b6237eb64a0908d40c9415a7c7ba3843x000.xml: 62 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d8837ca651147a915febf5cc7a207117x000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d8837ca651147a915febf5cc7a207117x000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: cb57448065726877cb52af4554833858x000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: cb57448065726877cb52af4554833858x000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 664cf44531a491f6d94d8e883ebd8013x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 664cf44531a491f6d94d8e883ebd8013x000.xml: 62 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: e633c35f2a494780bd5b5266ac06f13ax000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: e633c35f2a494780bd5b5266ac06f13ax000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d48b68b7041bde7c1484c5cb94897672x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d48b68b7041bde7c1484c5cb94897672x000.xml: 46 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 28bb8eb241a254452f85129686b027e5x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 28bb8eb241a254452f85129686b027e5x000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 9ac69ac990c3ec0965b0bd5eb54707c4x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 9ac69ac990c3ec0965b0bd5eb54707c4x000.xml: 46 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: e1e8f3c65c7aa7d7f82a30398e0b7c51x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: e1e8f3c65c7aa7d7f82a30398e0b7c51x000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 377f16d592d229066f664a3947ac8407x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 377f16d592d229066f664a3947ac8407x000.xml: 78 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 89ad60bfbca1e57433d382274d1b5eadx000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 89ad60bfbca1e57433d382274d1b5eadx000.xml: 78 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 878a18899586c560f619305502fcd768x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 878a18899586c560f619305502fcd768x000.xml: 78 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 8fccbc62ca697207b715b0fecc359aa1x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 8fccbc62ca697207b715b0fecc359aa1x000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 4f8f7605f7941cc82662b3cd7204b8a6x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 4f8f7605f7941cc82662b3cd7204b8a6x000.xml: 94 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 163cf4865efcb0d886db7332b8295e69x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 163cf4865efcb0d886db7332b8295e69x000.xml: 47 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: ff82765819ae95b2d888a3384d7f2c2cx000.xml: 1027 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: ff82765819ae95b2d888a3384d7f2c2cx000.xml: 62 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d9a77a07892e11509435eeb503ebcbafx000.xml: 338 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d9a77a07892e11509435eeb503ebcbafx000.xml: 47 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 51a00c6fc74ca12cfe4754073a4584b4x000.xml: 877 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 51a00c6fc74ca12cfe4754073a4584b4x000.xml: 31 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 161a94706739a99f639efef5a29af330x000.xml: 336 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 161a94706739a99f639efef5a29af330x000.xml: 46 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 884425fb6eee60e0ba8df11d9c9f4cfcx000.xml: 877 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 884425fb6eee60e0ba8df11d9c9f4cfcx000.xml: 31 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 4b37ae362e92bf99df92eb1ce14ee926x000.xml: 336 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 4b37ae362e92bf99df92eb1ce14ee926x000.xml: 63 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 78a0b9fe9b87963997189414c2ae0900x000.xml: 1027 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 78a0b9fe9b87963997189414c2ae0900x000.xml: 47 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 3ba7521f034e2935bf461318d18f6775x000.xml: 336 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 3ba7521f034e2935bf461318d18f6775x000.xml: 47 ms
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE587 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE587 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE587 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE588 LATEST path= baseVersion= [included from product IDE587 LATEST path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE588 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE588 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE589 LATEST path= baseVersion= [included from product IDE588 LATEST path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE589 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE589 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE590 LATEST path= baseVersion= [included from product IDE589 LATEST path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE590 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE590 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2021-10-23 13:57:37.642    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: ec58c57b2fdbdf1149bcc7e7ca99d78cx000.xml: 62198 bytes
2021-10-23 13:57:37.642    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: ec58c57b2fdbdf1149bcc7e7ca99d78cx000.xml: 219 ms
2021-10-23 13:57:37.642    Update progress: [I19463] Product download size 189606969 bytes
2021-10-23 13:57:41.238    Update progress: [I19463] Syncing product IDE587 LATEST path=
2021-10-23 13:57:41.238    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 253d45e02b50014a20c94d6acdb41b1ax000.xml: 28739 bytes
2021-10-23 13:57:41.238    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 253d45e02b50014a20c94d6acdb41b1ax000.xml: 234 ms
2021-10-23 13:57:41.238    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 0c7b235bf94dfcf9e95ff912d4b5f9f0x000.xml: 397 bytes
2021-10-23 13:57:41.238    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 0c7b235bf94dfcf9e95ff912d4b5f9f0x000.xml: 156 ms
2021-10-23 13:57:41.238    Update progress: [I19463] Product download size 1878201 bytes
2021-10-23 13:57:41.613    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 6e8231900b47794d9fa5208b177fe3c9x000.xml: 4035 bytes
2021-10-23 13:57:41.613    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 6e8231900b47794d9fa5208b177fe3c9x000.xml: 94 ms
2021-10-23 13:57:41.691    Option all = no
2021-10-23 13:57:41.691    Option recurse = yes
2021-10-23 13:57:41.691    Option archive = no
2021-10-23 13:57:41.691    Option service = yes
2021-10-23 13:57:41.691    Option confirm = yes
2021-10-23 13:57:41.691    Option sxl = yes
2021-10-23 13:57:41.706    Option max-data-age = 35
2021-10-23 13:57:41.706    Option vdl-logging = yes
2021-10-23 13:57:41.738    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2021-10-23 13:57:41.738    Machine ID:    1adf70aea3c04641a588bd54bcbf6a72
2021-10-23 13:57:41.769    Update progress: [I19463] Syncing product IDE588 LATEST path=
2021-10-23 13:57:41.769    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: c5804bc0ed8190f481181d634e4caab4x000.xml: 27012 bytes
2021-10-23 13:57:41.769    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: c5804bc0ed8190f481181d634e4caab4x000.xml: 94 ms
2021-10-23 13:57:41.769    Update progress: [I19463] Product download size 2369216 bytes
2021-10-23 13:57:41.784    Component SVRTcli.exe version 2.9.0
2021-10-23 13:57:41.784    Component control.dll version 2.9.0
2021-10-23 13:57:41.784    Component SVRTservice.exe version 2.9.0
2021-10-23 13:57:41.784    Component engine\osdp.dll version 1.44.1.2532
2021-10-23 13:57:41.784    Component engine\veex.dll version 3.83.2.2532
2021-10-23 13:57:41.784    Component engine\savi.dll version 9.0.26.2532
2021-10-23 13:57:41.800    Component rkdisk.dll version 1.5.33.1
2021-10-23 13:57:41.800    Version info:    Product version    2.9.0
2021-10-23 13:57:41.800    Version info:    Detection engine    3.83.2
2021-10-23 13:57:41.800    Version info:    Detection data    5.86
2021-10-23 13:57:41.800    Version info:    Build date    03/08/2021
2021-10-23 13:57:41.800    Version info:    Data files added    723
2021-10-23 13:57:41.800    Version info:    Last successful update    (not yet updated)
2021-10-23 13:57:42.081    Update progress: [I19463] Syncing product IDE589 LATEST path=
2021-10-23 13:57:42.081    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: c63e55c7714759ea005446d3d780c64bx000.xml: 16550 bytes
2021-10-23 13:57:42.081    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: c63e55c7714759ea005446d3d780c64bx000.xml: 63 ms
2021-10-23 13:57:42.081    Update progress: [I19463] Product download size 1853540 bytes
2021-10-23 13:57:42.300    Update progress: [I19463] Syncing product IDE590 LATEST path=
2021-10-23 13:57:42.300    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: f430c089bf466bb070b959d79391e4c2x000.xml: 124 bytes
2021-10-23 13:57:42.300    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: f430c089bf466bb070b959d79391e4c2x000.xml: 78 ms
2021-10-23 13:57:44.878    Installing updates...
2021-10-23 13:57:45.503    Error level 1
2021-10-23 13:57:50.394    Update successful
2021-10-23 13:58:02.724    Option all = no
2021-10-23 13:58:02.724    Option recurse = yes
2021-10-23 13:58:02.724    Option archive = no
2021-10-23 13:58:02.724    Option service = yes
2021-10-23 13:58:02.724    Option confirm = yes
2021-10-23 13:58:02.724    Option sxl = yes
2021-10-23 13:58:02.724    Option max-data-age = 35
2021-10-23 13:58:02.724    Option vdl-logging = yes
2021-10-23 13:58:02.740    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2021-10-23 13:58:02.740    Machine ID:    1adf70aea3c04641a588bd54bcbf6a72
2021-10-23 13:58:02.740    Component SVRTcli.exe version 2.9.0
2021-10-23 13:58:02.740    Component control.dll version 2.9.0
2021-10-23 13:58:02.740    Component SVRTservice.exe version 2.9.0
2021-10-23 13:58:02.756    Component engine\osdp.dll version 1.44.1.2532
2021-10-23 13:58:02.787    Component engine\veex.dll version 3.83.2.2532
2021-10-23 13:58:02.787    Component engine\savi.dll version 9.0.26.2532
2021-10-23 13:58:02.787    Component rkdisk.dll version 1.5.33.1
2021-10-23 13:58:02.787    Version info:    Product version    2.9.0
2021-10-23 13:58:02.787    Version info:    Detection engine    3.83.2
2021-10-23 13:58:02.787    Version info:    Detection data    5.86
2021-10-23 13:58:02.787    Version info:    Build date    03/08/2021
2021-10-23 13:58:02.787    Version info:    Data files added    289
2021-10-23 13:58:02.787    Version info:    Last successful update    23/10/2021 14:57:50

2021-10-23 14:06:00.406    Could not open C:\hiberfil.sys
2021-10-23 14:06:00.421    Could not open C:\pagefile.sys
2021-10-23 14:07:10.049    Could not open C:\swapfile.sys
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{10333e38-33c5-11ec-b342-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{3bca4b86-33ed-11ec-b349-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{7c1fd2fb-33d9-11ec-b348-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{7c1fd33c-33d9-11ec-b348-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{7c1fd386-33d9-11ec-b348-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:40.221    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python3.7.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python3.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\MicrosoftEdge.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\python.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\python3.7.exe
2021-10-23 14:07:40.253    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\python3.exe
2021-10-23 14:15:27.451    Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2021-10-23 14:15:27.451    Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2021-10-23 14:15:36.858    Could not open C:\Windows\System32\config\BBI
2021-10-23 14:15:36.873    Could not open C:\Windows\System32\config\DRIVERS
2021-10-23 14:31:19.383    Error level 0

2021-10-23 14:31:27.326    Scan completed.
2021-10-23 14:31:27.326    

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I want you to reset all group policies to default settings, then reboot. When done  turn off the optional features you mentioned before, reboot again and see if they are enabled again...

Open an elevated command promt,

Type or copypaste the following commands and press Enter on each line:

RD /S /Q "%WinDir%\System32\GroupPolicyUsers"

RD /S /Q "%WinDir%\System32\GroupPolicy"

gpupdate /force

Exit.

Next,

What do you mean by the following:

Quote

Also Windows version 6.2 SP 0.0  build 9200 SM=0x100 PT=0x1 WOW64 ?

 

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2021-10-23 13:57:23.361    Sophos Virus Removal Tool version 2.9.0
2021-10-23 13:57:23.361    Copyright (c) 2009-2021 Sophos Limited. All rights reserved.

2021-10-23 13:57:23.361    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2021-10-23 13:57:23.361    Windows version 6.2 SP 0.0  build 9200 SM=0x100 PT=0x1 WOW64
2021-10-23 13:57:23.361    Checking for updates...
2021-10-23 13:57:23.377    Update progress: proxy server not available
2021-10-23 13:57:37.627    Downloading updates...
2021-10-23 13:57:37.635    Update progress: [I96736] sdds.svrt_v1.23: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2021-10-23 13:57:37.636    Update progress: [I95020] sdds.svrt_v1.23: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2021-10-23 13:57:37.636    Update progress: [I22529] sdds.svrt_v1.23: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating cached package source for http://d2.sophosupd.com/update: url=SOPHOS
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating package source to download customer file
2021-10-23 13:57:37.636    Update progress: [V81533] SU::createCachedPackageSource creating cached package source
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.data0910.xml
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.data0910.xml: 203 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 23dbdc88ddff061c07358dbd2a171935x000.xml: 3601 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 23dbdc88ddff061c07358dbd2a171935x000.xml: 94 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: af261528556a9a6fefe948bec452b8e4x000.xml: 8673 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: af261528556a9a6fefe948bec452b8e4x000.xml: 93 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE590/c6b9ed4e06fe1f2a6d43ab6a7317a253x000.xml: 590 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE590/c6b9ed4e06fe1f2a6d43ab6a7317a253x000.xml: 94 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: SXLSUP/9658bb75e4104455fe802645d41af3dax000.xml: 598 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: SXLSUP/9658bb75e4104455fe802645d41af3dax000.xml: 78 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE581/ae77cf03abc824850ff4f2327f91cb0dx000.xml: 599 bytes
2021-10-23 13:57:37.636    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE581/ae77cf03abc824850ff4f2327f91cb0dx000.xml: 62 ms
2021-10-23 13:57:37.636    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE584/1e39b9b7413246d49e0ee2940b4c73f6x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE584/1e39b9b7413246d49e0ee2940b4c73f6x000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE583/23adccafb6adbb7c7ce5b29d1c1b6e3fx000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE583/23adccafb6adbb7c7ce5b29d1c1b6e3fx000.xml: 62 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE579/26a1a097a14b8e0bbd28be53a2aafb1ex000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE579/26a1a097a14b8e0bbd28be53a2aafb1ex000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE588/37720f3bab05ac62bd402480299e2f09x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE588/37720f3bab05ac62bd402480299e2f09x000.xml: 47 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE580/44559335c6f1bc63dde9d811db091136x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE580/44559335c6f1bc63dde9d811db091136x000.xml: 47 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE577/55f0b0a4e526c2d0401e01357d48129ax000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE577/55f0b0a4e526c2d0401e01357d48129ax000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE586/5e12d735143b38e31002e8b18ecb92cdx000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE586/5e12d735143b38e31002e8b18ecb92cdx000.xml: 47 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE587/848beb9669141bf2c2b31a143b2f0270x000.xml: 601 bytes
2021-10-23 13:57:37.637    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE587/848beb9669141bf2c2b31a143b2f0270x000.xml: 63 ms
2021-10-23 13:57:37.637    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE582/9e63ff578a72efd4cb6ee076fe03022bx000.xml: 601 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE582/9e63ff578a72efd4cb6ee076fe03022bx000.xml: 62 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE585/d95e6b645ad26ad48e59aff63c9c1b7ax000.xml: 601 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE585/d95e6b645ad26ad48e59aff63c9c1b7ax000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE578/fd09277a9cc316c7820beadc29555583x000.xml: 601 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE578/fd09277a9cc316c7820beadc29555583x000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: IDE589/22bf0fdd73e1cb8a82370d5c875c6f54x000.xml: 1579 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: IDE589/22bf0fdd73e1cb8a82370d5c875c6f54x000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 3bd3f9772d4be9fdb905101f711c8bf6x000.xml: 615 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 3bd3f9772d4be9fdb905101f711c8bf6x000.xml: 47 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d2d9605e63069a7aceb2336f7d815fcax000.xml: 320 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d2d9605e63069a7aceb2336f7d815fcax000.xml: 63 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 0c458d84352f35f2b272f8b87e9f9576x000.xml: 753 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 0c458d84352f35f2b272f8b87e9f9576x000.xml: 62 ms
2021-10-23 13:57:37.638    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 5c7f0eec8cb5f488397216dcfb7e98e8x000.xml: 331 bytes
2021-10-23 13:57:37.638    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 5c7f0eec8cb5f488397216dcfb7e98e8x000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: da82c4321ed3a85c851dd96613257cf6x000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: da82c4321ed3a85c851dd96613257cf6x000.xml: 62 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d6f82f98826028071fb6ad3490b7ce39x000.xml: 336 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d6f82f98826028071fb6ad3490b7ce39x000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: cc8cdc228495cbbb99d92b1850914692x000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: cc8cdc228495cbbb99d92b1850914692x000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 6cd9627416c52497edb46bcc9918460cx000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 6cd9627416c52497edb46bcc9918460cx000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 053fa443b43f36e149e8f51833e0ce8cx000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 053fa443b43f36e149e8f51833e0ce8cx000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: e201f2c9f376a619ff4aae3b10e2203ax000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: e201f2c9f376a619ff4aae3b10e2203ax000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: f68284d0c844770e160f65625b572b5ex000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: f68284d0c844770e160f65625b572b5ex000.xml: 62 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: b6237eb64a0908d40c9415a7c7ba3843x000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: b6237eb64a0908d40c9415a7c7ba3843x000.xml: 62 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d8837ca651147a915febf5cc7a207117x000.xml: 1027 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d8837ca651147a915febf5cc7a207117x000.xml: 63 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: cb57448065726877cb52af4554833858x000.xml: 338 bytes
2021-10-23 13:57:37.639    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: cb57448065726877cb52af4554833858x000.xml: 47 ms
2021-10-23 13:57:37.639    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 664cf44531a491f6d94d8e883ebd8013x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 664cf44531a491f6d94d8e883ebd8013x000.xml: 62 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: e633c35f2a494780bd5b5266ac06f13ax000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: e633c35f2a494780bd5b5266ac06f13ax000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d48b68b7041bde7c1484c5cb94897672x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d48b68b7041bde7c1484c5cb94897672x000.xml: 46 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 28bb8eb241a254452f85129686b027e5x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 28bb8eb241a254452f85129686b027e5x000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 9ac69ac990c3ec0965b0bd5eb54707c4x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 9ac69ac990c3ec0965b0bd5eb54707c4x000.xml: 46 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: e1e8f3c65c7aa7d7f82a30398e0b7c51x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: e1e8f3c65c7aa7d7f82a30398e0b7c51x000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 377f16d592d229066f664a3947ac8407x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 377f16d592d229066f664a3947ac8407x000.xml: 78 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 89ad60bfbca1e57433d382274d1b5eadx000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 89ad60bfbca1e57433d382274d1b5eadx000.xml: 78 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 878a18899586c560f619305502fcd768x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 878a18899586c560f619305502fcd768x000.xml: 78 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 8fccbc62ca697207b715b0fecc359aa1x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 8fccbc62ca697207b715b0fecc359aa1x000.xml: 47 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 4f8f7605f7941cc82662b3cd7204b8a6x000.xml: 1027 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 4f8f7605f7941cc82662b3cd7204b8a6x000.xml: 94 ms
2021-10-23 13:57:37.640    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 163cf4865efcb0d886db7332b8295e69x000.xml: 338 bytes
2021-10-23 13:57:37.640    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 163cf4865efcb0d886db7332b8295e69x000.xml: 47 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: ff82765819ae95b2d888a3384d7f2c2cx000.xml: 1027 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: ff82765819ae95b2d888a3384d7f2c2cx000.xml: 62 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: d9a77a07892e11509435eeb503ebcbafx000.xml: 338 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: d9a77a07892e11509435eeb503ebcbafx000.xml: 47 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 51a00c6fc74ca12cfe4754073a4584b4x000.xml: 877 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 51a00c6fc74ca12cfe4754073a4584b4x000.xml: 31 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 161a94706739a99f639efef5a29af330x000.xml: 336 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 161a94706739a99f639efef5a29af330x000.xml: 46 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 884425fb6eee60e0ba8df11d9c9f4cfcx000.xml: 877 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 884425fb6eee60e0ba8df11d9c9f4cfcx000.xml: 31 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 4b37ae362e92bf99df92eb1ce14ee926x000.xml: 336 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 4b37ae362e92bf99df92eb1ce14ee926x000.xml: 63 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 78a0b9fe9b87963997189414c2ae0900x000.xml: 1027 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 78a0b9fe9b87963997189414c2ae0900x000.xml: 47 ms
2021-10-23 13:57:37.641    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 3ba7521f034e2935bf461318d18f6775x000.xml: 336 bytes
2021-10-23 13:57:37.641    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 3ba7521f034e2935bf461318d18f6775x000.xml: 47 ms
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE587 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE587 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE587 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE588 LATEST path= baseVersion= [included from product IDE587 LATEST path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE588 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE588 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE589 LATEST path= baseVersion= [included from product IDE588 LATEST path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE589 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE589 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I49502] sdds.data0910.xml: found supplement IDE590 LATEST path= baseVersion= [included from product IDE589 LATEST path=]
2021-10-23 13:57:37.642    Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE590 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE590 LATEST path=
2021-10-23 13:57:37.642    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2021-10-23 13:57:37.642    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: ec58c57b2fdbdf1149bcc7e7ca99d78cx000.xml: 62198 bytes
2021-10-23 13:57:37.642    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: ec58c57b2fdbdf1149bcc7e7ca99d78cx000.xml: 219 ms
2021-10-23 13:57:37.642    Update progress: [I19463] Product download size 189606969 bytes
2021-10-23 13:57:41.238    Update progress: [I19463] Syncing product IDE587 LATEST path=
2021-10-23 13:57:41.238    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 253d45e02b50014a20c94d6acdb41b1ax000.xml: 28739 bytes
2021-10-23 13:57:41.238    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 253d45e02b50014a20c94d6acdb41b1ax000.xml: 234 ms
2021-10-23 13:57:41.238    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 0c7b235bf94dfcf9e95ff912d4b5f9f0x000.xml: 397 bytes
2021-10-23 13:57:41.238    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 0c7b235bf94dfcf9e95ff912d4b5f9f0x000.xml: 156 ms
2021-10-23 13:57:41.238    Update progress: [I19463] Product download size 1878201 bytes
2021-10-23 13:57:41.613    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: 6e8231900b47794d9fa5208b177fe3c9x000.xml: 4035 bytes
2021-10-23 13:57:41.613    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: 6e8231900b47794d9fa5208b177fe3c9x000.xml: 94 ms
2021-10-23 13:57:41.691    Option all = no
2021-10-23 13:57:41.691    Option recurse = yes
2021-10-23 13:57:41.691    Option archive = no
2021-10-23 13:57:41.691    Option service = yes
2021-10-23 13:57:41.691    Option confirm = yes
2021-10-23 13:57:41.691    Option sxl = yes
2021-10-23 13:57:41.706    Option max-data-age = 35
2021-10-23 13:57:41.706    Option vdl-logging = yes
2021-10-23 13:57:41.738    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2021-10-23 13:57:41.738    Machine ID:    1adf70aea3c04641a588bd54bcbf6a72
2021-10-23 13:57:41.769    Update progress: [I19463] Syncing product IDE588 LATEST path=
2021-10-23 13:57:41.769    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: c5804bc0ed8190f481181d634e4caab4x000.xml: 27012 bytes
2021-10-23 13:57:41.769    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: c5804bc0ed8190f481181d634e4caab4x000.xml: 94 ms
2021-10-23 13:57:41.769    Update progress: [I19463] Product download size 2369216 bytes
2021-10-23 13:57:41.784    Component SVRTcli.exe version 2.9.0
2021-10-23 13:57:41.784    Component control.dll version 2.9.0
2021-10-23 13:57:41.784    Component SVRTservice.exe version 2.9.0
2021-10-23 13:57:41.784    Component engine\osdp.dll version 1.44.1.2532
2021-10-23 13:57:41.784    Component engine\veex.dll version 3.83.2.2532
2021-10-23 13:57:41.784    Component engine\savi.dll version 9.0.26.2532
2021-10-23 13:57:41.800    Component rkdisk.dll version 1.5.33.1
2021-10-23 13:57:41.800    Version info:    Product version    2.9.0
2021-10-23 13:57:41.800    Version info:    Detection engine    3.83.2
2021-10-23 13:57:41.800    Version info:    Detection data    5.86
2021-10-23 13:57:41.800    Version info:    Build date    03/08/2021
2021-10-23 13:57:41.800    Version info:    Data files added    723
2021-10-23 13:57:41.800    Version info:    Last successful update    (not yet updated)
2021-10-23 13:57:42.081    Update progress: [I19463] Syncing product IDE589 LATEST path=
2021-10-23 13:57:42.081    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: c63e55c7714759ea005446d3d780c64bx000.xml: 16550 bytes
2021-10-23 13:57:42.081    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: c63e55c7714759ea005446d3d780c64bx000.xml: 63 ms
2021-10-23 13:57:42.081    Update progress: [I19463] Product download size 1853540 bytes
2021-10-23 13:57:42.300    Update progress: [I19463] Syncing product IDE590 LATEST path=
2021-10-23 13:57:42.300    Update progress: [V52614] SU::LoggingAdvisor::start_file [metadata] Syncing: f430c089bf466bb070b959d79391e4c2x000.xml: 124 bytes
2021-10-23 13:57:42.300    Update progress: [V52615] SU::LoggingAdvisor::end_file [metadata] Success: f430c089bf466bb070b959d79391e4c2x000.xml: 78 ms
2021-10-23 13:57:44.878    Installing updates...
2021-10-23 13:57:45.503    Error level 1
2021-10-23 13:57:50.394    Update successful
2021-10-23 13:58:02.724    Option all = no
2021-10-23 13:58:02.724    Option recurse = yes
2021-10-23 13:58:02.724    Option archive = no
2021-10-23 13:58:02.724    Option service = yes
2021-10-23 13:58:02.724    Option confirm = yes
2021-10-23 13:58:02.724    Option sxl = yes
2021-10-23 13:58:02.724    Option max-data-age = 35
2021-10-23 13:58:02.724    Option vdl-logging = yes
2021-10-23 13:58:02.740    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2021-10-23 13:58:02.740    Machine ID:    1adf70aea3c04641a588bd54bcbf6a72
2021-10-23 13:58:02.740    Component SVRTcli.exe version 2.9.0
2021-10-23 13:58:02.740    Component control.dll version 2.9.0
2021-10-23 13:58:02.740    Component SVRTservice.exe version 2.9.0
2021-10-23 13:58:02.756    Component engine\osdp.dll version 1.44.1.2532
2021-10-23 13:58:02.787    Component engine\veex.dll version 3.83.2.2532
2021-10-23 13:58:02.787    Component engine\savi.dll version 9.0.26.2532
2021-10-23 13:58:02.787    Component rkdisk.dll version 1.5.33.1
2021-10-23 13:58:02.787    Version info:    Product version    2.9.0
2021-10-23 13:58:02.787    Version info:    Detection engine    3.83.2
2021-10-23 13:58:02.787    Version info:    Detection data    5.86
2021-10-23 13:58:02.787    Version info:    Build date    03/08/2021
2021-10-23 13:58:02.787    Version info:    Data files added    289
2021-10-23 13:58:02.787    Version info:    Last successful update    23/10/2021 14:57:50

2021-10-23 14:06:00.406    Could not open C:\hiberfil.sys
2021-10-23 14:06:00.421    Could not open C:\pagefile.sys
2021-10-23 14:07:10.049    Could not open C:\swapfile.sys
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{10333e38-33c5-11ec-b342-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{3bca4b86-33ed-11ec-b349-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{7c1fd2fb-33d9-11ec-b348-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{7c1fd33c-33d9-11ec-b348-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:10.096    Could not open C:\System Volume Information\{7c1fd386-33d9-11ec-b348-364b50b7efda}{3808876b-c176-4e48-b7ae-04046e6cc752}
2021-10-23 14:07:40.221    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python3.7.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python3.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\MicrosoftEdge.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\python.exe
2021-10-23 14:07:40.237    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\python3.7.exe
2021-10-23 14:07:40.253    Could not open C:\Users\Kaki\AppData\Local\Microsoft\WindowsApps\python3.exe
2021-10-23 14:15:27.451    Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2021-10-23 14:15:27.451    Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2021-10-23 14:15:36.858    Could not open C:\Windows\System32\config\BBI
2021-10-23 14:15:36.873    Could not open C:\Windows\System32\config\DRIVERS

2021-10-23 14:31:19.383    Error level 0

2021-10-23 14:31:27.326    Scan completed.
2021-10-23 14:31:27.326    

 

In the log file, is this normal intended behaviour?

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One of the first lines in the log, SophosVirusRemovalTool.log

Also several paths couldnt be opened.

 

System Volume Information "..."

Appdata/Local/Microsoft "..." Python.exe, Python3.7 exe, python3, Microsoft Edge

System32/catroot2 "..."

System32/Config/BBI 

System32/Config/Drivers

Intended behaviour?

Also, made 2 post above but they are hidden.

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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