samtewksbury Posted October 22, 2021 ID:1484975 Share Posted October 22, 2021 Hello, Our entire domain (phdcon.com) has been blocked by Browser Guard. Can you please remove us from the blacklist? Thanks, --Sam Tewksbury Link to post Share on other sites More sharing options...
Staff TeMerc Posted October 22, 2021 Staff ID:1484978 Share Posted October 22, 2021 6 minutes ago, samtewksbury said: Hello, Our entire domain (phdcon.com) has been blocked by Browser Guard. Can you please remove us from the blacklist? Thanks, --Sam Tewksbury Hello- These detections need to be cleared up before we consider disabling the block: VirusTotal - URL - 389ec5cde8de8a159335608b70851c251e20fe3cec3f4cff1d1e92db3e247f84 Link to post Share on other sites More sharing options...
samtewksbury Posted October 22, 2021 Author ID:1484985 Share Posted October 22, 2021 Thank you for the response. The URL listed on VirusTotal is a login page for a web-based email portal used by our customers. I am assuming that one or more of our customers has received spam or phishing emails and that's what has caused those vendors to flag the site. The site itself is hosted by a third-party company. Can you give me any advice (or point me to a help article) on dealing with this? If we permanently remove that URL, will that be enough for you to remove the block? Thanks again, --Sam Tewksbury Link to post Share on other sites More sharing options...
thisisu Posted October 23, 2021 ID:1485051 Share Posted October 23, 2021 Hi, The block will be removed in the next update. Sorry for the inconvenience Regards Link to post Share on other sites More sharing options...
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