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Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

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This is weird. I don't know how I was logged in as "AlbertSteptoe" when I created this thread!

I'll have to search through my "Password Safe" entries and delete the "AlbertSteptoe / Malware Bytes" entry.

Anyway, back to the thread...

So my laptop again started running WmiPrvSE.exe at 15% CPU and again started overheating. Here is the thread where I posted about it:

https://forums.malwarebytes.com/topic/279218-why-is-malwarebytes-using-wmiprvse-it-makes-my-laptop-run-hot-and-high-cpu

So the solution that worked about 10 days ago was not permanent: 

 - quit MB using the system tray as described by Porthos above

 - kill "IPHelper", which is also using WmiPrvSE.

Only then can I restart both WmiPrvSE and MB to stop the problem of 15% CPU by WmiPrvSE and 75C CPU temperature.

So that is why I posted this thread about how to quit MB using a command file. It's always nice to fix things using a single click.

In the original thread (link above) RootAdmin "AdvancedSetup" did suggest running a program to log what was going on on my laptop and upload it. I'm afraid I won't do that as I don't know what information will be in the logs.

So, if there is no command line switch to do it, which obviously would be more than a little dangerous if hackers could use it, than I guess I'll have to do it using an Autohotkey macro.

Regards,

Roger (not Albert)

 

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41 minutes ago, RogerPhuket said:

Regards,

Looking at your other topic, I have a thought.

The scheduled scan (Premium only) by default is at 2am and if the computer is not on, it will do the scan at next boot.

I personally do my scans manually. I do not use the scheduler.

 

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38 minutes ago, Porthos said:

Looking at your other topic, I have a thought.

The scheduled scan (Premium only) by default is at 2am and if the computer is not on, it will do the scan at next boot.

I personally do my scans manually. I do not use the scheduler.

 

Sorry, I don't see the connection between the scheduled scan (which I believe I recall occurring just after booting) and the problem of WmiPrvSE running at 15% CPU literally all the time  and causing the overheating problem (and other problems like Skype performing poorly).

Currently, the laptop is right next to this PC and is at 46C (from "Speccy" in the system tray) and doing nothing - just dwm.exe at 2% CPU (from "Process Explorer" in the system tray). 

My next scheduled scan is at 08:56 tomorrow.

The last scan was at 15:09 today. I think that's when I turned it on today.

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1 minute ago, RogerPhuket said:

Sorry, I don't see the connection between the scheduled scan (which I believe I recall occurring just after booting)

The scan can use a bit of CPU is all I am getting at.

 

1 hour ago, RogerPhuket said:

In the original thread (link above) RootAdmin "AdvancedSetup" did suggest running a program to log what was going on on my laptop and upload it. I'm afraid I won't do that as I don't know what information will be in the logs.

That tool is used 100's of times on forums like this. It does not have any data that can be used against you in any way.

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19 hours ago, Porthos said:

The scan can use a bit of CPU is all I am getting at.

Ah, OK. But the problem I have - when it occurs - is definitely not the scheduled scan running. There appears to be an interaction between MalwareBytes and WmiPrvSE (Windows Management Instrumentation Provider Host) process, which just doesn't stop. I just Googled a bit more and the next time the CPU is running at 15% WmiPrvSE, I'll try to do what this Microsoft article says in order to identify the culprit:

https://docs.microsoft.com/en-us/troubleshoot/windows-server/system-management-components/high-cpu-usage-wmiprvse-process-regular-intervals

 

19 hours ago, Porthos said:

That tool is used 100's of times on forums like this. It does not have any data that can be used against you in any way.

To misquote Mandy Rice-Davies: "Well, you would say that, wouldn't you?"   ☺️

 

Regards,

Roger (not Albert)

 

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  • Root Admin

Well, without logs I'm sorry we will not be able to assist you. We have no idea what is going on. @RogerPhuket

You can open a Support Ticket with our Help desk and work with them via email if you like

https://support.malwarebytes.com/hc/en-us/requests/new

Thank you

 

 

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