NeimanMarcus Breach

[David H. Lipman]

https://www.neimanmarcus.com/editorial/security/online-accounts

Quote

Neiman Marcus
1618 Main Street
Dallas, Texas 75201

September 30, 2021

 

NOTICE OF DATA BREACH

To Our Customers,

We are writing about an issue that may involve certain of our customers’ Neiman Marcus online account information.

 

What Happened?

In September 2021, we learned that in May 2020 an unauthorized party obtained personal information associated with certain of our customers’ online accounts.

What Information Was Involved?

The personal information for affected customers varied and may have included names and contact information; payment card numbers and expiration dates (without CVV numbers); Neiman Marcus virtual gift card numbers (without PINs); and usernames, passwords, and security questions and answers associated with Neiman Marcus online accounts. More than 85% of affected payment and virtual gift cards are expired or invalid.

What We Are Doing

Promptly after learning of the issue, we engaged a leading cybersecurity expert and notified law enforcement. Our investigation is ongoing, and we are working quickly to determine the nature and scope of the matter. To protect our customers, we required an online account password reset for affected customers who had not changed their password since May 2020. We will continue to take actions to enhance our system security and safeguard information.

What You Can Do

We deeply regret that this incident occurred. We take our obligation to safeguard personal information very seriously and are alerting affected customers so they can take steps to help protect their information. These steps include the following:

• For customers who detect unauthorized transactions involving their payment cards, please contact the relevant payment card company or financial institution.

• Affected customers should change their credentials for any other online account if they used credentials that are the same as or similar to those used for their Neiman Marcus account.

• Order a credit report. Customers are entitled under U.S. law to one free credit report annually from each of the three nationwide consumer reporting agencies. To order a free credit report, visit www.annualcreditreport.com or call toll-free at 1-877-322-8228. We encourage affected customers to remain vigilant by reviewing their account statements and monitoring their free credit reports.

The Reference Guide below provides recommendations by the U.S. Federal Trade Commission on the protection of personal information.

For More Information

We hope this information is useful. For more details about this issue, please call (866) 571-9725 Monday through Friday 8 a.m. – 10 p.m. CST, Saturday and Sunday 10 a.m. – 7 p.m. CST (excluding major U.S. holidays). Please be prepared to provide engagement number B019206.

We regret any inconvenience this may cause affected customers.

 

Sincerely,
David Goubert
President and Chief Customer Office

 

[AdvancedSetup]

Sadly these will continue I'm sure. At least for the foreseeable future 

 

[brad03]

It was silent for awhile things are picking back up!!!