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46.22.129.180 blocked


rmn
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  • Staff
22 minutes ago, rmn said:

Can you please remove portal.greyhound.ie from your blocklist.

Hello- this block was disabled yesterday, please update and recheck

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  • 3 weeks later...
4 minutes ago, rmn said:

We are still being blocked by your browser guard. Can you please remove the block ASAP, it is impacting our customers

I do not see a block.

Please clear your browser cache and restart your browser.

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  • Staff

greyhound.ie is not being blocked for reputation since October 4.  greyhound.ie is showing a malware block in the above screenshot.  That is a different kind of block than a reputation block.  We cannot see anything about the PNG files being blocked by looking at greyhound.ie (home of the files) or greyhound.wis.ie (the site which you provided the screenshot for).  Based on that, I have whitelisted the malware block.  Please allow 15-30 minutes for changes to take effect.  If you continue to have an issue beyond that point, that will be a cache issue.

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5 minutes ago, rmn said:

I am continuing to get the same error. I have cleared the cache and restarted the browser

Uninstall Browser Guard, restart browser and reinstall. Open a page other than the reported page and wait a few before opening the site so BG can update it's definitions.

image.png.434ae1de22ac006e5a18a643fbf3f8a9.png

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47 minutes ago, rmn said:

I am continuing to get the same error. I have cleared the cache and restarted the browser

 

4 minutes ago, rmn said:

There is no way I can ask all of our customers to follow those steps

They probably wont need to.

The instructions were for you since you still have the block. For some reason yours did not update. Mine did with out any interaction from me.

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