Redd472 Posted October 5, 2021 ID:1482700 Share Posted October 5, 2021 I downloaded a crack from a suspicious site, only to realize that it was a Trojan.Malpack. It created a bunch of files and modified a lot of files, it was always using my CPU and Disk Usage. I tried removing it, but it always comes back and it's really annoying. FRST.txtAddition.txtAddition.txtAdwCleaner[S00].txtmalwarebytescan.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482704 Share Posted October 5, 2021 Hello @Redd472 Please temporarily disable the McAfee antivirus real-time protection and run the following fix. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
Redd472 Posted October 5, 2021 Author ID:1482710 Share Posted October 5, 2021 Hello, here is the fixlog: Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482713 Share Posted October 5, 2021 Please go ahead and again, temporarily disable McAfee and then run a new Malwarebytes scan and AdwCleaner scan and post back the new logs Link to post Share on other sites More sharing options...
Redd472 Posted October 5, 2021 Author ID:1482719 Share Posted October 5, 2021 Malwarebytes didn't find anything. Adwcleaner found only Pre-installed software. malwarebytescan.txtAdwCleaner[S02].txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482721 Share Posted October 5, 2021 Please run the following for me. Again, make sure McAfee is disabled. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Please let me know the results of this scan. The log is named MSERT.log the log will be at %SYSTEMROOT%\debug\msert.log which in most cases is C:\Windows\debug\msert.log Please attach that log with your next reply. Link to post Share on other sites More sharing options...
Redd472 Posted October 5, 2021 Author ID:1482729 Share Posted October 5, 2021 The MSERT log appears to be clean. msert.log Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482731 Share Posted October 5, 2021 SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Thank you Link to post Share on other sites More sharing options...
Redd472 Posted October 5, 2021 Author ID:1482733 Share Posted October 5, 2021 I updated Chrome earlier and I don't think there are more outdated programs: SecurityCheck.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482740 Share Posted October 5, 2021 Please run the Farbar FRST program again. Click on Scan but make sure there is a check mark in the Addition.txt check box. I will check it out in the morning and get back to you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482741 Share Posted October 5, 2021 --------------------------------- [ P2P ] --------------------------------- µTorrent v.3.5.5.46096 Warning! Ad-supported P2P-client. Link to post Share on other sites More sharing options...
Redd472 Posted October 5, 2021 Author ID:1482744 Share Posted October 5, 2021 µTorrent is corrupted and I can't remove it, can it be removed through a fixlist? Here are the new logs from FRST: FRST.txtAddition.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 5, 2021 Root Admin ID:1482782 Share Posted October 5, 2021 We'll try to clean up the Torrent program but at this point you might want to consider saving your data to an external drive. Then format the computer and reinstall Windows fresh and clean. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
Redd472 Posted October 6, 2021 Author ID:1482841 Share Posted October 6, 2021 Thank you, the Torrrent program is not there anymore. The Trojan was removed. Everything is working fine now and everything appears to work normally in Task Manager. Should I really do a clean install? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 6, 2021 Root Admin ID:1482850 Share Posted October 6, 2021 You don't have to. Just saying, the computer would operate better and be more safe and secure with a fresh, clean install. I'll leave you with some information if you do decide to reinstall, but if you decide not to that's fine too. It's your computer and your decision. Greg Carmack - MVP 2010-2020 -Clean Install Windows 10https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587 How to Create a Local Account While Setting Up Windows 10https://www.howtogeek.com/442792/how-to-create-a-local-account-while-setting-up-windows-10/ If there is nothing else I'll go ahead then and close your topic soon and wish you the best Have a great week Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 8, 2021 Root Admin ID:1483177 Share Posted October 8, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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