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Website blocked - false positive


Dave_citymission

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Hi,

 

Our charity website has been blocked by your product as you say we have a trojan, we can find no evidence of thsio and ask taht you remove the block and whitelist us. the website is our primary window for fund raising and this is preventing a partner organisation promoting our site and our work with the homeless.

www.citymission.org.uk

 

Thanks

Dave

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  • 2 weeks later...

Hello,

 

Sorry this has taken time to reply to, however, our developer and the server hosts have both explored this issue using the information you have provided and can find no evidence of suspicious activity or files.

 

I would be grateful if you would kindly remove the block so our website can do the job we have paid supporters money on, which is to raise funds for the work of our charity amongst the most needy in society.

 

yours

Dave

 

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