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I re-newed my anti virus and i did not receive it!

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So basically, i just re-newed the anti virus and this is the third year i have went for MalwareBytes because it's the best let's be honest, but i did not receive my license key, nor did it work. It still says 1 day left on my subscription. I did not receive any e-mails but it took the money from my bank. I need help!

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