MBG for Safari does not activate correctly

[Massimiliano]

Good Morning

I would like to point out that, at least on my Mac, MBG for Safari does not activate correctly.

You can never activate all four protections. I attach screenshots of example but every time the situation changes.

Even the activated protections, if I close Safari and reopen it, are completely deactivated including the general one on the right concerning the extension.

I am using a MacBook Air M1 with 16GB Universal Memory, 256GB SSD, macOS 11.6 (20G165).

I also have Malwarebytes for macOS Premium installed.

Besides MBG, the only extension present on Safari is 1Blocker Version 3.16.2 (820)

Safari version 15.0 (16612.1.29.41.4)

I'm available, within the limits of possible skills and time availability, to provide any kind of clarification to try to solve the problem 
 

Waiting for your feedback

Thank you

Have a nice day

Massimiliano 

[Popeye]

This is what I'm getting with Safari 15 on Catalina. I'll enable all 4 settings, reboot the computer and then get this on all websites:

This happens with Malwarebytes Premium for Mac installed and Uninstalled if that matters. 

[Popeye]

After going to a few websites now all 4 setting are automatically disabled. 

[tomi30]

Hello,

Did you at any point see this popup.
If you did, what option did you select?
 

[Popeye]

I seen that and I chose "Always Allow on Every Website"

I also see that all 4 setting are enabled again. I'll keep an eye on the setting today to see what happens, if it goes buggy again.

[Massimiliano]

27 minutes ago, tomi30 said:

Hello,

Did you at any point see this popup.
If you did, what option did you select?
 

Actually I don't remember it ever appearing to me since the first version of MBG

Any advice on this?

[tomi30]

@MAXBAR1 Does the Browserguard icon turn blue when you open a webpage?
If it does, then the extension has already been given permissions to run on every page.

[Popeye]

The Browser Guard disabled itself again. I uninstalled the Browser Guard and reinstalled it then rebooted. After launching Safari after reboot it took about 30 to 40 seconds to load the Browser Guard. All setting were enabled. After about 20 minutes of going to different websites the setting were disabled again but the Browser Guard icon was still blue. I am using AdGuard also on Safari. HTH.

[Massimiliano]

21 hours ago, tomi30 said:

@MAXBAR1 Does the Browserguard icon turn blue when you open a webpage?
If it does, then the extension has already been given permissions to run on every page.

It is always blue

 

Edited September 25, 2021 by MAXBAR1
Added screenshot

[tomi30]

@MAXBAR1 @Popeye Thanks for the update. 
The engineering team is looking into this issue. 
 

[Massimiliano]

On 9/27/2021 at 9:15 AM, tomi30 said:

@MAXBAR1 @Popeye Thanks for the update. 
The engineering team is looking into this issue. 
 

Is there any news on this?
I had to uninstall it because it wasn't working and I would like to know if there are any forecasts to be able to reinstall it
Thanks

[gatortail]

We hope to release an update by Monday.

[gatortail]

@MAXBAR1 v1.0.3 was just released.  Please give this a try and let us know.  Thank you. 

[Popeye]

I installed v1.0.3. Stays enabled now even on reboot of the computer. Looks like the fix worked here. 👍

[gatortail]

Thank you for the feedback @Popeye

[Massimiliano]

7 hours ago, gatortail said:

@MAXBAR1 v1.0.3 was just released.  Please give this a try and let us know.  Thank you. 

MBG Feedback

All fixed now. Everything works correctly

Forum Website Feedback

PS: Only thing. The forum website must have completely deactivated all content blockers (in my case MBG and 1Blocker) otherwise it doesn't work properly (for example the possibility of quotation is not displayed).

[Chas4]

Still seeing it get disabled every 20 or so minutes.

Malwarebytes Browser Guard version 1.0.3

Safari 15 on macOS 11.6

[tomi30]

@Chas4 Please can you try deleting and re-installing Browserguard?

[Chas4]

Trying now, I have the massive CPU spike when it loads (% and temperature huge spike to around 207ºf

That CPU spike lasts about 6 minutes, tho the RAM usage does not go down.

 

Looks like scam blocker is failing to load

 

[Chas4]

Scam blocker is still trying to load

[Dales]

Having the exact same problem on my MacBook Air M1.  Scam blocker is not loading.

 

[Massimiliano]

 

On 10/14/2021 at 4:10 PM, Chas4 said:

Scam blocker is still trying to load

 

12 hours ago, Dales said:

Having the exact same problem on my MacBook Air M1.  Scam blocker is not loading.

 

I confirm what has been written before. Since the release of the update for me everything is OK

My Mac Configuration

MacBook Air M1 with 16GB Universal Memory, 256GB SSD, macOS 11.6 (20G165)
Malwarebytes for macOS Premium Version 4.13.5
Safari Version 15.0 (16612.1.29.41.4, 16612)
Malwarebytes Browser Guard Version 1.0.3
1Blocker Version 4.0.2 (843)

Attach screenshot

 

[tomi30]

13 hours ago, Dales said:

Having the exact same problem on my MacBook Air M1.  Scam blocker is not loading.

 

@Dales Please could you provide some additional info about your macbook? What's the amount of RAM available on your Mac?

[Dales]

I have 8 GB in my MacBook Air M1 with the latest BigSur.  I removed most of the running apps from my Mac before re-installing Browser Guard.  I did retain Malwarebytes Premium.  When running Safari with Browser Guard, the total memory used will stay below 6 GB.

For testing purposes, I completely removed Browser Guard (included the BG references in the Containers folder), re-started the Mac, cleared Safari cache, re-installed Browser Guard, checked the 5 Browser Guard extensions in Safari preferences, and finally ran my "Keepass.com" test in Safari.  In every instance, Keepass.com was not blocked per the attached screenshot (Keepass.png), with the "circle" indicator showing for the "Scams" button.  If I played around with the system, like force-quitting Browser Guard or disabling-enabling the 5 Browser Guard extensions in Safari, I could eventually get Browser Guard to block "Keepass.com".  Eventually something else would fail to block again, including my url test for "maliciouswebsite.com" (see attached TestSite.png).

 

[tomi30]

1 hour ago, Dales said:

I have 8 GB in my MacBook Air M1 with the latest BigSur.  I removed most of the running apps from my Mac before re-installing Browser Guard.  I did retain Malwarebytes Premium.  When running Safari with Browser Guard, the total memory used will stay below 6 GB.

For testing purposes, I completely removed Browser Guard (included the BG references in the Containers folder), re-started the Mac, cleared Safari cache, re-installed Browser Guard, checked the 5 Browser Guard extensions in Safari preferences, and finally ran my "Keepass.com" test in Safari.  In every instance, Keepass.com was not blocked per the attached screenshot (Keepass.png), with the "circle" indicator showing for the "Scams" button.  If I played around with the system, like force-quitting Browser Guard or disabling-enabling the 5 Browser Guard extensions in Safari, I could eventually get Browser Guard to block "Keepass.com".  Eventually something else would fail to block again, including my url test for "maliciouswebsite.com" (see attached TestSite.png).

 

@Dales Thanks for this info.

It seems that 8GB MacBooks have an issue with loading the scams ContentBlocker due to the large number of rules we have. We are currently working on a solution to compress the size of the content blocker rules database. This should improve the loading times of the content blockers.