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Hello,

4 days before I started using Malwarebytes I got hit by a exploit kit in a website through google which attempted to install a bunch of viruses or so it seemed, I am led to believe that Windows Defender at the time stopped it but the red "You're at risk!" and such only lasted a few seconds and wanting to be sure I installed Malwarebytes and have been doing frequent scans and researching.

I'm unsure if this case is related to it or not to these connection attempts but at least for now I'm assuming it was the exploit kit.

Once a day since then I it seems that Firefox attempts a Outbound Connection with a specific IP which Malwarebytes has been blocking, the following picture is the latest one.

image.png.116ebe8f2df917a521498532b6c5d430.png

I haven't been turning off my PC trying to pinpoint the issue and I'm at least certain it always attempts to connect to this IP albeit at a different port and time every day.

Other cases in the spoiler, same IP always but different port as I've said, the first three were accidental connection attempts from my side when I was trying to find out what that IP was having inserted it in the address bar instead of the search bar.

Spoiler

image.png.0699dc52cebb0926ddab983ec4f30d4b.png

image.png.3ccbdb567148a07650ec7faf653f92b4.png

Firefox has a lot of useful data for me so I'd want to keep using it if possible, at this point I have reinstalled it but the daily connection attempts still happened.

I'm aware Malwarebytes is protecting my PC for now but I'm unsure that will be the case once the Free Trial ends so I'd like to decide what to do before its over, if I will have to do a HDD purge and start listing what files to backup for such.

 

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  • Root Admin

Hello @Marshal1

Let me have you run the following and we'll see about getting you clean up.

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

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image.png

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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Here are the first two, I had actually just finished scanning with both of those programs before I started writing the post.

Pardon me from asking whoever, what is necessary from the logs FRST makes? I am seeing information I'd consider sensitive in the frst.txt and additions.txt

mwb scheduled scan.txt AdwCleaner[S00].txt AdwCleaner[C00].txt

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  • Root Admin

The FRST logs help us to see what is running on the system so that we can target and remove as needed. Automation is pretty good these days but human knowledge and understanding can still find things that automation cannot.

Without the logs then there is no way to continue to assist you. You can open a support ticket and work via email though if  you like. Average wait time is currently 3 to 7 workdays for a reply.

https://support.malwarebytes.com/hc/en-us/requests/new

Thank you again

 

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I understand, thanks for the help I've checked the logs themselves thoroughly and they show nothing that I am unaware of and made me aware of a system restore point from before the strike happened so I will try that.

This didn't go all the way but I can still say it has been useful in helping me clear some fears, thank you again.

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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