Adding license keys to existing subscription about to expire on Oct 11, 202

[gixxerbwm]

Hello,

Searching the forum, not quite finding what i'm looking for hence this new topic.

My current 2 years, 10 devices subscription of MB Premium (aka. Basic level) expires on Oct 11, 2021.

Today I've first purchased 1 year, 10 devices license from Best Buy and received license key for 1 year subscription.

Then i was popped up a deal from Malwarebytes to purchase 2 years of 10 devices at same price as what i paid in 2019.  Great!

So i purchased that.  And received license key for 2 years subscription.

Naturally i wanted to return my Best Buy purchased license.  But because it was purchased as a digital content, i'm SOL'ed.

My question to experts in this forum is, can i add both license keys, and get total of 2+1=3 years of subscription once my current subscription ends on Oct 11, 2021?

 

Thank you.

[Malwarebytes]

***This is an automated reply***

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[Porthos]

3 minutes ago, gixxerbwm said:

Today I've first purchased 1 year, 10 devices license from Best Buy and received license key for 1 year subscription.

Since it came from Best buy, I do not think it can be added to create a 3yr sub out of your 2 yr.

7 minutes ago, gixxerbwm said:

Then i was popped up a deal from Malwarebytes to purchase 2 years of 10 devices at same price as what i paid in 2019.  Great!

That is what usually happens about 30 days before your renewal.

I would contact support to ask your question.

Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket.

Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number.

 

 

[gixxerbwm]

Ok, thanks, ticket 3578899 submitted.