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dbupups

By dbupups
in Resolved Malware Removal Logs

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dbupups

dbupups

Posted
Posted

so i decide to download malwarebytes and try the free trial and run a quick scan and found that i have a spyware.stolendata.e, i've save the report of the first scan here. please help me know what have been stolen from my laptop.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 9/9/21
Scan Time: 11:14 PM
Log File: 9b5772de-1180-11ec-9559-9828a6040ee0.json

-Software Information-
Version: 4.4.6.132
Components Version: 1.0.1453
Update Package Version: 1.0.44773
License: Trial

-System Information-
OS: Windows 10 (Build 19042.1110)
CPU: x64
File System: NTFS
User: DESKTOP-BBRTB0A\Fritz

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 330154
Threats Detected: 11
Threats Quarantined: 11
Time Elapsed: 3 min, 26 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 1
PUP.Optional.InstallCore, HKU\S-1-5-21-2788034467-118657773-1303011406-1001\SOFTWARE\CSASTATS\ic, Quarantined, 516, 586068, 1.0.44773, , ame, , , 

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 8
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\ElectronCash, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\ElectrumLTC, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\MultiDoge, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\Electrum, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\Ethereum, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\Exodus, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\ProgramData\WO7U1XHBT65NKGUF18IEZ55JS\files\Wallets\JAXX, Quarantined, 1002, 697276, , , , , , 
Spyware.StolenData.E, C:\PROGRAMDATA\WO7U1XHBT65NKGUF18IEZ55JS\FILES\Wallets, Quarantined, 1002, 697276, 1.0.44773, , ame, , , 

File: 2
RiskWare.MisusedLegit.E, C:\PROGRAMDATA\MOZGLUE.DLL, Quarantined, 3975, 820422, 1.0.44773, , ame, , 8F73C08A9660691143661BF7332C3C27, 3FE6B1C54B8CF28F571E0C5D6636B4069A8AB00B4F11DD842CFEC00691D0C9CD
RiskWare.MisusedLegit.E, C:\PROGRAMDATA\NSS3.DLL, Quarantined, 3975, 820421, 1.0.44773, , ame, , BFAC4E3C5908856BA17D41EDCD455A51, E2935B5B28550D47DC971F456D6961F20D1633B4892998750140E0EAA9AE9D78

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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kevinf80

kevinf80

Posted
Posted
Hello dbupups and welcome to Malwarebytes,

Run the following scan, lets see if anything shows up:

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status... If English is not your primary language Right click on FRST/FRST64 and rename FRSTEnglish/FRST64English

 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
    user posted image
     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


If necessary you may have to do the following to ensure FRST runs:

Disable smart screen if it interferes with software we may have to use:

https://support.microsoft.com/en-us/microsoft-edge/what-is-smartscreen-and-how-can-it-help-protect-me-1c9a874a-6826-be5e-45b1-67fa445a74c8

Please remember to enable when we are finished....

Next,

Disable any Anti-virus software you have installed if it stops software we may use from working:

https://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

Please remember to enable AV software when we are finished running scans....

Thank you,

Kevin
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kevinf80

kevinf80

Posted
Posted
Hiya dbupups,

Thanks for those logs, continue:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.

NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed.

The following directories are emptied:
 
  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin


Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

user posted image

The system will be rebooted after the fix has run.

Next,

Please download AdwCleaner by Malwarebytes and save the file to your Desktop. https://downloads.malwarebytes.com/file/adwcleaner
  • Right-click on the program and select Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is ?updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply. ?


Next,

Download "Microsoft's Safety Scanner" and save direct to the desktop

Ensure to get the correct version for your system....

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download


Right click on the Tool, select Run as Administrator the tool will expand to the options Window
In the "Scan Type" window, select Full Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\msert.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your reply...

Thank you,

Kevin.

fixlist.txt

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kevinf80

kevinf80

Posted
Posted

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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