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Task manager opens and closes immediately after


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Recently I had some malware and trojans installed on my computer, I believed I had gotten rid of them after running Malwarebytes, but now my task manager opens for about half a second then closes. I cant figure out how to fix it so I am looking for some help here.

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  • Root Admin

Hello @ricks_ps

Let me have you run the following steps and we'll see what we can find.

 

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 

 

Spoiler

 

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

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STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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  • Root Admin

Okay, it's up to you but perhaps running a security check on your currently installed software may be a good idea as well @ricks_ps

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

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Thank you

 

 

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Here's the log :)

 

SecurityCheck by glax24 & Severnyj v.1.4.0.53 [27.10.17]
WebSite: www.safezone.cc
DateLog: 10.09.2021 10:44:58
Path starting: C:\Users\LENOVO\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: LENOVO
VersionXML: 9.12is-07.09.2021
___________________________________________________________________________

Windows 10(6.3.19041) (x64) CoreSingleLanguage Release: 2004 Lang: English(0409)
Installation date OS: 18.08.2020 22:49:18
LicenseStatus: Windows(R), CoreSingleLanguage edition The machine is permanently activated.
LicenseStatus: Office 16, Office16ProjectProVL_KMS_Client edition Windows is in Notification mode
LicenseStatus: Office 16, Office16VisioProVL_KMS_Client edition Windows is in Notification mode
LicenseStatus: Office 16, Office16ProPlusVL_KMS_Client edition Windows is in Notification mode
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [213.2 Gb] Used: [128.3 Gb] Free: [84.9 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.789.19041.0
User Account Control enabled (Level 3)
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (disabled and up to date)
Malwarebytes (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Defender Firewall (mpssvc) - The service is running
---------------------- [ AntiVirusFirewallInstall ] -----------------------
Malwarebytes version 4.4.6.132 v.4.4.6.132 [+]
-------------------------- [ SecurityUtilities ] --------------------------
HitmanPro 3.8 v.3.8.23.318
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft OneDrive v.21.160.0808.0002
TeamViewer 11 v.11.0.64630 Warning! Download Update
------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 5.40 (64-bit) v.5.40.0 Warning! Download Update
-------------------------- [ IMAndCollaborate ] ---------------------------
Signal 5.0.0 v.5.0.0 Warning! Download Update
Microsoft Teams v.1.4.00.22472
WhatsApp v.2.2134.10
Zoom v.5.6.0 (589) Warning! Download Update
---------------------------- [ ProxyAndVPNs ] -----------------------------
ProtonVPN v.1.17.5 Warning! Download Update
--------------------------------- [ P2P ] ---------------------------------
qBittorrent 4.3.7 v.4.3.7 Warning! Download Update
-------------------------------- [ Media ] --------------------------------
iTunes v.12.11.3.17 Warning! Download Update
^Please use Apple Software Update tool.^
Spotify v.1.1.67.586.gbb5ef64e
VLC media player v.2.2.4 Warning! Download Update
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Reader XI (11.0.23) v.11.0.23 Warning! This software is no longer supported. Please uninstall it and use Adobe Acrobat Reader DC.
------------------------------- [ Browser ] -------------------------------
Opera Stable 78.0.4093.184 v.78.0.4093.184
Google Chrome v.93.0.4577.63
Microsoft Edge v.93.0.961.38
------------------ [ AntivirusFirewallProcessServices ] -------------------
HitmanPro Scheduler (HitmanProScheduler) - The service is running
C:\Program Files\HitmanPro\hmpsched.exe v.3.8.23.318
C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe v.4.0.0.1117
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe v.4.0.0.1117
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.2.0.994
Microsoft Defender Antivirus Service (WinDefend) - The service has stopped
Microsoft Defender Antivirus Network Inspection Service (WdNisSvc) - The service has stopped
----------------------------- [ End of Log ] ------------------------------

 

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  • 4 weeks later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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