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16 minutes ago, Porthos said:

Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket.

 

Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number.

 

I have raised a ticket and it's been 7 days without any response. I would like to talk to someone about business purchase over the phone without having to initially raise a ticket. 

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3 minutes ago, Porthos said:

That number is a US toll free number.

Apologies, large companies in the UK have 0800 numbers they are pretty standard for any large enterprise. Looks like the US has toll free numbers in the same format. That makes sense now. I will try again US time. 

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